Water Mitigation Specialist

ServiceMaster Clean of Fraser Valley; Chandler (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

ServiceMaster Clean of Fraser Valley in Chandler, Arizona is seeking a Water Mitigation Specialist to manage water mitigation projects following IICRC standards. The role focuses on superior customer service and includes responsibilities in mold remediation and fire restoration.

The ideal candidate should have at least 2 years of experience in water mitigation and possess the IICRC certification. We prioritize customer satisfaction, maintain cleanliness, and follow established safety protocols.

Qualifications

• Minimum 2 years of water mitigation experience.

Responsibilities

• Prioritize customer satisfaction.
• Assess and address each job with a customer-service focus.
• Manage relationships with referral sources.
• Recordkeeping on industry-specific apps.
• Maintain cleanliness of products and equipment.

Skills

Customer service focus

Attention to detail

Communication skills

Education

IICRC Certification in WRT & ASD

Job description

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Water Mitigation Specialist

Manage water mitigation projects according to the IICRC Standard, while providing superior customer service. Additional responsibilities include mold remediation, biohazard remediation, fire and contents restoration. Candidate must possess a strong attention to detail and communication skills.

Responsibilities

• Prioritizing Customer Satisfaction
• Ability to assess and address each job with a customer-service focus
• Managing relationships with referral sources
• Recordkeeping on industry-specific apps, and accurate paperwork
• Leaving jobsites with an orderly appearance and follow uniform and policy guidelines
• Maintaining cleanliness of products and equipment to the highest standard
• Ensure clear communication with office staff, immediate supervisor and fellow technicians
• Closely following safety protocols

Qualifications

• IICRC Certification in WRT & ASD
• Minimum 2 years water mitigation experience