Mitigation Supervisor

Indianapolis Restoration Company; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Opportunities for paid training and certification

Job summary

Indianapolis Restoration Company is seeking an Experienced Mitigation Supervisor in Indianapolis, Indiana. The role involves managing a team of restoration technicians, fostering a culture of customer service, and ensuring job efficiency.

Ideal candidates will have 4+ years in the Water Restoration Industry and 2+ years of management experience, alongside relevant certifications. A competitive salary, benefits such as health insurance, and opportunities for advancement are offered.

Qualifications

• Minimum 4 years of experience in the Water Restoration Industry.
• Minimum 2 years of management experience.
• Ability to scope water jobs and manage job costing for profitability.

Responsibilities

• Manage a team of restoration technicians.
• Work with insurance adjusters for job satisfaction.
• Provide ongoing coaching and training to staff.

Skills

Leadership skills

Communication skills

Customer service commitment

Education

Certification in WRT, ASD & AMRT

Thorough knowledge of IICRC S500 & S520

Tools

MICA

Dash

Docusketch

Xactimate

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Health, Dental, Vision, & Life Insurance
• Paid holidays
• 401K
• Bonus program
• Opportunities for paid training and certification
• Ability to be part of a growing company with opportunities for advancement

Seeking an Experienced Mitigation Supervisor

Responsibilities

• Manage a team of water & mold restoration technicians to ensure they have the proper training and equipment to complete jobs quickly and efficiently
• Fostering a company culture of excellent customer service, teamwork amongst employees, and profitability for the company
• Working with insurance adjusters, carriers, property managers to ensure job satisfaction and to promote the company for future work
• Manage job board for efficiency and quick job completion, with daily customer and carrier communication
• Be available for evening and weekend emergencies as part of an on‑call schedule
• Represent the company in a professional manner at all times
• Ensure company production vehicles and equipment are clean and well maintained
• Provide ongoing coaching and training to staff as needed

Qualifications

• Certification in WRT, ASD & AMRT
• Thorough knowledge of IICRC S500 & S520
• Minimum 4 years experience in the Water Restoration Industry
• Minimum 2 years of management experience
• Working knowledge of industry-specific platforms (i.e. MICA, Dash, Docusketch, Xactimate)
• Outstanding leadership and communication skills
• Commitment to customer service
• Ability to manage all aspects of a water or mold loss from start to finish
• Ability to scope water jobs and manage job costing for profitability

Additional Job Requirements

• Must be able to lift 50lbs regularly, stand for long periods, and perform structural demolition.
• Must be able to work in tight spaces, places without air conditioning (attics and crawlspaces), and climb ladders.
• Must be able to pass a background and drug screening
• Must have a reasonable driving record