Water Loss Property Adjuster - Virtual Claims Specialist

Allstate Insurance; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Allstate Insurance is seeking an Inside Property Adjuster to deliver exceptional service to policyholders. The role focuses on virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately, with emphasis on water losses.

You will interact with customers, contractors, and vendors through multiple channels and software such as Xactimate and ClaimsX Video Collaboration, contributing to Allstate's Claims Culture of care and restoration.

Qualifications

• Experience in customer service or claims is preferred.
• Ability to virtual inspect damages and communicate clearly.
• Familiarity with claims software (e.g., Xactimate) is helpful.

Responsibilities

• Virtually inspect damages and investigate coverage.
• Prepare estimates and settle claims promptly.
• Interact with customers, contractors, and vendors.

Skills

Customer service

Vendor communication

Contractor coordination

Tools

Xactimate

ClaimsX Video Collaboration

Job description

Allstate Insurance is seeking an Inside Property Adjuster to deliver exceptional service to policyholders. The role focuses on virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately, with emphasis on water losses.

You will interact with customers, contractors, and vendors through multiple channels and software such as Xactimate and ClaimsX Video Collaboration, contributing to Allstate's Claims Culture of care and restoration.