Water/Fire Restoration Technician

ServiceMaster Clean of Fraser Valley; Charlotte (NC); On-site; USD 36,000 - 50,000; Full time

Job summary

Join a leading restoration company as a Water/Mold Mitigation Technician in Charlotte, NC. This hands-on role requires physical stamina and problem-solving skills to handle water, fire, and mold remediation. Enjoy competitive pay, benefits, and opportunities for career growth while making a significant impact in the community.

Benefits

Bonus based on performance

Health insurance

Training & development

Vision insurance

Competitive salary

Qualifications

• High school diploma preferred.
• Will to obtain IICRC certifications.
• Must have clean driving record.

Responsibilities

• Respond to water, fire, and mold damage with urgency.
• Perform water extraction, drying, and mold remediation tasks.
• Communicate empathy with distressed property owners.

Skills

Strong work ethic

Customer communication

Attention to detail

Bilingual (English/Spanish)

Education

High school diploma or equivalent

IICRC WRT or Mold Remediation certification

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Training & development
• Vision insurance

At Rainbow Restoration of Greater Charlotte, we help home and business owners recover from the unexpected — from water & fire damage to mold remediation and more. We are a values-driven company that thrives on hard work, team support, and exceptional customer service. Every job we take on is a chance to live out our Core Values: Accountability, Commitment, Compassion, Respect, and a Passion for Excellence.

If you’re ready to work with purpose, build a career in restoration, and make a real impact — we want to hear from you.

Position Overview

We are looking for a dedicated Water/Mold Mitigation Technician to join our restoration team. This hands-on role is perfect for someone who isn’t afraid of physical work, enjoys problem-solving, and thrives in fast-paced, customer-focused environments.

Key Responsibilities

• Respond to water, fire and mold damage losses with urgency and professionalism.
• Perform water extraction, drying, dehumidification, demolition, and mold remediation tasks.
• Set up, monitor, and break down restoration equipment according to IICRC standards.
• Take detailed moisture readings and accurately document job progress using mobile apps or job forms.
• Communicate clearly and empathetically with property owners experiencing high stress.
• Work closely with team members, project managers, and insurance adjusters.
• Follow safety protocols and maintain a clean and organized job site.

Qualifications

• High school diploma or equivalent preferred.
• IICRC Water Restoration Technician (WRT) or Mold Remediation Technician certification is a plus (or willingness to obtain).
• Strong work ethic and ability to perform physically demanding tasks.
• Valid driver’s license and clean driving record required.
• Must be available for occasional on-call shifts, including nights/weekends.
• Strong attention to detail, with excellent customer communication skills.
• Bilingual (English/Spanish) a plus.

Who You Are

You are someone who takes pride in doing things the right way, the first time. You’re not just here to get the job done — you’re here to do it well and to treat people with the care and dignity they deserve. You believe in showing up, staying accountable, and pushing yourself and your team to be better every day.

Our Core Values

At Rainbow Restoration, we live and work by these guiding principles:

• Accountability – We own our responsibilities and follow through.
• Committed – We show up, work hard, and care about every job.
• Compassionate – We treat our customers with empathy and respect.
• Respect – We value our team, our clients, and our craft.
• Passion for Excellence – We go above and beyond in everything we do.

What We Offer

• Competitive pay with performance-based raises
• Paid training and certification opportunities
• Supportive team culture
• Opportunities for career advancement
• Company vehicle and tools for qualified candidates
• The satisfaction of helping people in their time of greatest need

Apply Today — Restore More Than Properties. Help Restore Lives.
Submit your resume or apply in person at [Insert application link or address].