Water & Fire Mitigation Lead Supervisor — Flexible Schedule

PuroClean of Central Denver; Pittsburgh (Allegheny County); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Flexible schedule

Professional development assistance

Employee discount

Job summary

PuroClean of Pittsburgh is growing and we're looking for an experienced Water & Fire Mitigation Supervisor to become a key member of our team.

Pay: $25 - $30 dollars per hour. This is a working supervisor position where you will lead field operations, communicate confidently with customers, and jump in alongside the team when needed. We value customer service, teamwork, accountability, and doing the job right.

Qualifications

• Restoration industry experience required.
• Previous supervisor, crew chief, or lead technician experience preferred.
• Strong leadership and problem-solving ability.
• Excellent customer service and communication skills.
• Strong documentation and organizational skills.

Responsibilities

• Lead residential and commercial water, fire, smoke, and mold mitigation projects.
• Supervise and work alongside mitigation technicians.
• Manage jobs from initial response through mitigation completion.
• Evaluate losses and determine appropriate mitigation and drying procedures.
• Set up, monitor, and adjust drying equipment.
• Coordinate technicians, equipment, and daily job activities.
• Maintain accurate documentation including photos, moisture readings, equipment logs, job notes, and daily progress.
• Communicate with customers, explain the mitigation process, answer questions, and obtain work authorizations.
• Work closely with our office, estimating, and management teams.
• Maintain safe, clean, and organized jobsites, vehicles, and equipment.
• Train, coach, and hold technicians accountable.
• Deliver exceptional customer service on every project.
• Participate in the company's rotating on-call schedule for emergency losses.

Skills

Restoration experience

Leadership

Customer service

Documentation

Multitasking

Job description

PuroClean of Pittsburgh is growing and we're looking for an experienced Water & Fire Mitigation Supervisor to become a key member of our team.

Pay: $25 - $30 dollars per hour. This is a working supervisor position where you will lead field operations, communicate confidently with customers, and jump in alongside the team when needed. We value customer service, teamwork, accountability, and doing the job right.