Water Filtration Service Technician - On-Call Pro

National Water Services, LLC.; Missouri; On-site; USD 63,000 - 89,000; Full time

Job summary

National Water Services, LLC. is seeking a dedicated Service Technician to perform preventative maintenance and on-site repairs on water dispensing cabinets in Boone, NC.

You will troubleshoot plumbing, electrical, and mechanical issues and ensure high-quality service. You will communicate with customers and store management, complete required paperwork for billing, and respond to occasional emergency calls within 24–48 hours.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Responsibilities

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical knowledge

Time management

Communication skills

Independent work

Tools

Multi-meters

Job description

National Water Services, LLC. is seeking a dedicated Service Technician to perform preventative maintenance and on-site repairs on water dispensing cabinets in Boone, NC.

You will troubleshoot plumbing, electrical, and mechanical issues and ensure high-quality service. You will communicate with customers and store management, complete required paperwork for billing, and respond to occasional emergency calls within 24–48 hours.