Lead Water Field Technician — Remote (Gatlinburg)

American Water Co.

Chattanooga (TN)

On-site

USD 42,000 - 54,000

Full time

12 days ago

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Job summary

American Water is seeking a Water Utility Field Technician to lead field crews and perform installations, maintenance, and repairs of water distribution infrastructure in the Gatlinburg, TN area. The role requires expertise in valves, meters, hydrants, and system hydraulics, with a strong emphasis on safety and customer service.

The position involves driving or operating company vehicles to service locations, documenting work in maps and system records, and adhering to environmental, health, and

Qualifications

High school diploma or equivalent required, water/utility experience preferred.
8+ years of progressive maintenance in mechanical/industrial settings.
Water/wastewater experience advantageous, with safety training.

Responsibilities

Lead field crews for installation, maintenance, and repairs of water systems.
Read meters, record data, and ensure accurate billing and service reliability.
Coordinate with customers, engineers, and supervisors for timely resolutions.
Operate and oversee trucks, backhoes, and related field equipment safely.
Ensure compliance with EH&S policies and regulatory requirements.

Skills

Water distribution systems

Hydraulics

Field safety

Regulatory knowledge

GIS & asset records

Customer service

Emergency response

Field leadership

Education

High School Diploma

Technical school coursework

8+ years maintenance experience

Water/wastewater experience

Tools

GIS

CMMS

Mobile tech tools

Job description

The position involves driving or operating company vehicles to service locations, documenting work in maps and system records, and adhering to environmental, health, and

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