Water Damage Supervisor

Neighborly Company and its affiliates; Spring Lake Estates (LA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

On-call bonuses

Overtime pay

Training & certifications

Job summary

Rainbow Restoration is seeking a Water Mitigation Supervisor to lead restoration teams after fire, water, smoke, or mold events, ensuring safe, effective repairs for our clients. You’ll manage schedules, supervise technicians, document progress, coordinate with customers, and uphold Rainbow Restoration standards while growing your leadership skills in a stable, growth-oriented environment.

The role requires experience with WRT/FSRT or at least two years in mitigation, valid driver’s license, and

Qualifications

• Must have WRT, FSRT, or 2 years of mitigation experience.
• Must have valid driver’s license.
• Must be able to lift 50 pounds unassisted.
• Must be able to walk/stand for long periods, climb ladders, and work in tight spaces.
• Must be able to wear respiratory equipment and PPE.
• Must be available to work after hours, and on rotation for emergency calls.

Responsibilities

• Establish and maintain a service schedule to ensure all service is delivered to meet customer requirements.
• Supervise restoration employees including hiring, training, and performance management.
• Perform restoration projects, including cleaning and repair carpeting, upholstery and drapery and cleaning, drying and deodorizing floors, ceilings and drywall.
• Manage the maintenance of all assigned vehicles and equipment.
• Communicate with customers throughout restoration process.
• Inspect job sites to verify scope, timeline, and compliance with Rainbow Restoration standards.
• Work with management to develop a business plan to generate prospective customers.

Skills

WRT certification

FSRT certification

Water mitigation experience

Tools

Moisture meters

Hand tools

Power tools

Respiratory PPE

Job description

**You must have WRT, FSRT, or 2 years of mitigation experience, all others will not be considered**

Are you self-motivated, thrive in a fast-moving environment, and able to manage time to effectively meet deadlines? Do you have excellent communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis? Are you experienced in home restoration, reconstruction, or cleaning?

If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as a Project Manager!

At Rainbow Restoration, you’ll help people when their home, property, or business suffers damage from fire, water, smoke, or mold.

If you’re ready to start a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers and team members, we want to talk to you!

Why You Should Join Our Team as a Water Mitigation Supervisor

• We invest in you. We provide you with the training you need and help you get advanced industry certifications. And when you maintain and progress in your certifications, you’ll have the opportunity to make more money.
• This is a career. With the ability to independently manage projects and directly affect outcomes, your career growth opportunities are in your hands! Company growth is your growth!
• You can make extra money with on-call bonuses and overtime. You’ll have opportunities to boost your income when there are after-hours and emergency calls to respond to.
• You’ll be helping people when they need it most. You’ll be one of the first points of contact when helping people at one of the most challenging times of their life. You’ll lead a team to make a huge impact in the community by restoring properties back to pre-loss condition.
• This is a stable industry. Restoration services will always be needed when a disaster strikes at someone’s home or business. This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration.

Your Responsibilities as a Water Mitigation Supervisor

You’ll be a key component of our team leading a team to provide restoration services to our customers. As you grow in experience, here are some of the things you will do:

• Establish and maintain a service schedule to ensure all service is delivered to meet customer requirements
• Supervise restoration employees including hiring, training, and performance management
• Perform restoration projects, including specialized cleaning and repair carpeting, upholstery and drapery and cleaning, drying and deodorizing floors, ceiling and drywall
• Manage the maintenance of all assigned vehicles and equipment
• Communicate with customers throughout restoration process
• Inspect job sites frequently to verify the scope of work is being performed correctly, that it meets the projected timeline and that it complies with Rainbow Restoration standards
• Work with management to develop a business plan to generate prospective customers to meet the projected sales goals

How to be Successful as a Water Mitigation Supervisor

Your success as a Water Mitigation Supervisor is entirely within your control.

We won’t sugarcoat it; this can be a tough job. You’ll often work in attics, basements, crawl spaces, and other rooms in a home that are contaminated due to fire or flood or other damage. You can’t be afraid to get dirty.

You’ll be a great fit to grow in this role if:

You know how to provide exceptional customer service. You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude.

You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology ensure that we do projects right the first time every time.

You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.

You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.

You are comfortable using hand and power tools. You’ll be working with the best equipment during demolition projects to ensure properties are restored.

Job Requirements for the Water Mitigation Supervisor

Here are the minimum requirements to be considered for this job.

**You must have WRT, FSRT, or 2 years of mitigation experience**

• Must have a valid driver’s license.
• Must be able to lift 50 pounds unassisted.
• Must be able to walk/stand for long periods of time, climb ladders, and work in tight spaces.
• Must be able to wear respiratory equipment and PPE.
• Must be available to work after hours, and on rotation for emergency calls.
• Must have at least 1 year of water mitigation experience.
• Must be proficient in using moisture meters and hand tools.

The pay range for this position is $20.00 - $24.00 per hour with on-call bonuses and overtime available.