Lead Mitigation Technician

Neighborly Company and its affiliates; Norfolk (VA); On-site; USD 24,796 - 48,216; Full time

Benefits offered by this job

On-call bonuses

Overtime opportunities

Job summary

Neighborly Company and its affiliates is looking for a Lead Mitigation Technician in Norfolk, Virginia. This role involves providing extensive mitigation services after fire, water, smoke, or mold damage. You will enjoy a diverse work environment with opportunities for growth and on-call bonuses. Key responsibilities include restoration work, providing exceptional customer service, and maintaining equipment. Ideal candidates should possess mitigation/construction experience, a valid driver’s license, and be comfortable with various environments. The pay range is competitive at $18 - $35+ per hour, with additional opportunities for overtime.

Qualifications

• Must have mitigation and construction experience.
• IICRC Certifications preferred and compensated based on knowledge.
• Must be able to work in tight spaces and various environments.

Responsibilities

• Provide water restoration, mold remediation, and fire damage clean-up.
• Establish and maintain service schedules.
• Communicate with customers about scope of work.

Skills

Customer service skills

Attention to detail

Team player

Comfortable using hand and power tools

Education

Construction experience

Mitigation and construction certifications (IICRC preferred)

Tools

Industry software (Dash, Xactanalysis, MICA)

Job description

Do you want variety in your job, where every day is different?Do you enjoy rolling up your sleeves to get things done?Are you looking for a career where you can make a difference?

If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as a Lead Mitigation Technician!

At Rainbow Restoration, you’ll help people when their home, property, or business suffers damage from fire, water, smoke, or mold.

If you’re ready to start a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers, we want to talk to you!

Why You Should Join Our Team as a Mitigation Technician

• This is a career. You’ll be learning a trade that has ongoing opportunities for growth. You can cross-train in different kinds of restoration, such as fire, water, smoke, and mold. There are also opportunities for advancement and promotions.
• You can make extra money with on-call bonuses and overtime. You’ll have opportunities to boost your income when there are after-hours and emergency calls to respond to.
• You’ll be helping people when they need it most. You’ll be helping people at one of the most challenging times of their life by restoring their property back to what it was before the damage happened.
• This is a stable industry. Restoration services will always be needed when a disaster strikes at someone’s home or business. This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration.

Your Responsibilities as a Mitigation Technician

You’ll be a key component of our team providing mitigation services to our customers. As you grow in experience, here are some of the things you will do:

• Become proficient in water restoration, mold remediation, and fire damage clean-up
• Establish and maintain a schedule to ensure all services are delivered in a timely manner
• Respond to water jobs and initiate water mitigation according to IICRC standards and Rainbow Restoration's process
• Communicate with customers about scope of work and review necessary paperwork
• Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be available at all times
• Perform marketing tasks to sell additional services or develop additional business as required
• Perform other duties as needed which may include cross-training in related positions

How to be Successful as a Lead Mitigation Technician

Your success as a Lead Mitigation Tech is entirely within your control. We won’t sugarcoat it; this can be a tough job. You’ll often work in attics, basements, crawl spaces, and other rooms in a home that are contaminated due to fire or flood or other damage. You can’t be afraid to get dirty.

You’ll be a great fit to grow in this role if:

You know how to provide exceptional customer service. You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude.

You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology ensures that we do projects right the first time every time.

You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.

You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.

You are comfortable using hand and power tools. You’ll be working with the best equipment during demolition projects to ensure properties are restored.

Job Requirements for the Lead Mitigation Technician

Here are the minimum requirements to be considered for this job.

• Mitigation and construction experience required. IICRC Certifications preferred and are compensation is based off of knowledge of the standards. Experience with industry software such as Dash, Xactanalysis and MICA(Mitigate) a plus.
• Must have a valid driver’s license.
• Must have construction experience.
• Must be able to walk/stand for long periods of time, climb ladders, and work in tight spaces.
• Must be able to wear respiratory equipment and PPE.
• Must be available to work after hours and weekend, and on rotation for emergency calls.
• Clean Background check
• Good Driving record

The pay range for this position is $18 - $35+ per hour with on-call bonuses and overtime available. Pay is based on quality experience.

If you’re ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team!

APPLY TODAY!