Water and Mold Technician

ServiceMaster Clean of Fraser Valley; Nashville (TN); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Competitive compensation and benefits

Industry training and advancement opportunities

Recession-proof industry providing the opportunity to give back

Job summary

A company in the water damage industry is seeking a Combo Water/Mold Technician in Nashville, Tennessee. The role involves managing mitigation and remediation assignments, maintaining communication with customers, and ensuring compliance with safety protocols. Candidates should have strong communication skills, be willing to travel, and be able to handle heavy equipment. Compensation ranges from $20.00 to $24.00 per hour, with opportunities for industry training and advancement.

Qualifications

• Experience working with insurance claims is a plus.
• Must be able to listen and follow directions.
• Willing to travel as needed.

Responsibilities

• Be available by phone and email during scheduled on-duty hours.
• Communicate daily with the Operations manager and other team members.
• Maintain a company-issued vehicle in accordance with company procedures.

Skills

Excellent communication and customer service skills

Experience working with insurance claims

Knowledgeable of iPad features

Ability to assist other areas as required

Ability to lift and maneuver heavy equipment

Job description

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with franchises across the country, third‑party administrators, and carriers to create a seamless experience.

Job Summary

A Combo Water/Mold Technician is responsible for the daily service of mitigation assignments, as well as remediation assignments, new referrals, and existing ones, as well as customer and manager communications to accomplish their duties.

Responsibilities

• Be available by phone and email during scheduled on‑duty hours
• Communicate daily with the Operations manager/Assistant OPS Manager
• Maintain a company‑issued vehicle
  • Follow Fleet Vehicle Handbook, SDS sheet, equipment, tools, consumables, and vehicle maintenance procedures
• Maintain a daily update of all files in the MICA app
• Be available 24/7 when working on‑call rotation
• Communicate daily with customers/insurance personnel/other team members
• Maintain good time management while handling existing/new assignments
• Listen and follow safety protocols, and wear proper PPE
• Be able to read and understand a mold remediation estimate to start new assignments

Qualifications

• Experience working with insurance claims is a plus
• Excellent communication and customer service skills
• Willing to travel as needed
• Experience in CAT situations
• Able to assist other areas as required
• Must be knowledgeable of iPad features
• Must be able to listen and follow directions
• Must be able to lift and maneuver heavy equipment/contents

Compensation: $20.00 - $24.00 per hour