Watchmaker

Swatch Group; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Excellent medical insurance

401(k) employer match

PTO 18 days/year (23 after 5 years)

Extended PTO for medical/ parental/mil

Holiday pay

Life insurance

Flexible Spending Account

Employee product discount

Internal transfer opportunities

Referral bonus

Job summary

Swatch Group is seeking a Watchmaker to perform full service on movements, from dismantling to assembly and testing, ensuring all steps meet brand guidelines. You will work across brands, analyze repair methods, and develop tools to solve issues during the repair process.

You will join a dynamic team focused on delivering high-quality watch repairs, maintaining equipment, and ensuring customer satisfaction. Strong watchmaking apprenticeship and WOSTEP exposure are ideal.

Qualifications

• Watchmaking apprenticeship or Basic Certificate in Watch Repair
• Completion of a watchmaking apprenticeship with satisfactory results
• Specialist knowledge of complicated movements or post-apprenticeship course (e.g., WOSTEP)
• Team player with good communication and customer-service focus

Responsibilities

• Full service on movements: dismantling, replacement/fixing of parts, cleaning, reassemble, rate check and adjustment
• Repair and service on multiple brands according to Brand guidelines
• Analyze and decide proper repair methodology
• Use or develop tools/processes to address issues during repair
• Coordinate with team to maintain equipment and ensure timely customer service
• Ensure all services for the customer are carried out and watch is ready to wear

Skills

Watchmaker

Team player

Communication skills

Customer service

Education

Watchmaking apprenticeship

WOSTEP certification

Tools

Specialized watch tools

Job description

The Company

Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components.

The Company

Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required by its 16 watch brands, and Swatch Group companies supply movements and components to third-party watchmakers in Switzerland and around the world. Please be sure to visit our brands' websites to learn more about their fantastic products. Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries.

Job Description

• Full service on movements: movement dismantling, replacement/ fixing of broken parts, cleaning, reassemble, rate check and adjustment
• Able to perform technical repair and service on multiple brands according to guidelines established by Brand
• Analyze and take decisions to define proper methodology to repair the movement
• Use or develop adequate tools or processes to correct issues that can arise during the repair process
• Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables)
• Ensure all required services for the customer have been carried and the watch is ready to wear

Profile

Watchmaker who, within a dynamic and growing team, will be responsible for the watch repairing process from servicing the movement to preparing/assemble the case and encase the movement.

The Watchmaker will report to the Workshop Manager and will primarily focus on Swatch Group Brands.

The Watchmaker must have the skills and experience necessary to service all types of watches from basic mechanical and quartz movements and also chronographs.

Professional Requirements

• For partial repair, watchmaking apprenticeship or Basic Certificate in Watch Repair TAFE course
• For complete repair, completion of a watchmaking apprenticeship with satisfactory results
• For specialist repair, specialist knowledge of complicated movements or completion with satisfactory results of a post-apprenticeship course, such as WOSTEP (Watchmakers of Switzerland Training and Education Programme)
• Team player
• Good communication skills
• Drive for excellence
• Customer Service focus
• Ability to cope under pressure in a busy environment
• Enthusiastic and self – motivated

Benefits Program

• Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year of employment
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year of extended paid time off for medical, parental and military leave
• Holiday pay
• Company paid life insurance and Long Term Disability
• Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
• Employee product discount
• Internal transfer and growth potential
• $500 Employee Referral Bonus program

For more information please see https://transparency-in-coverage.uhc.com/

Job Location: Blue Lagoon Drive 5301, 33126 Miami FL, United States (Florida)

Company Address: The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA