Watchmaker

Lumesse; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

PTO 18 days per year

Extended PTO after 5 years

Holiday pay

Life insurance

Short/Long disability

FSAs

Job summary

Swatch Group is seeking a skilled Watchmaker in the United States to oversee the watch repairing process—from servicing movements to assembling and encasing the movement. The Watchmaker reports to the Workshop Manager and primarily works on Swatch Group brands.

The role requires expertise in servicing basic mechanical and quartz movements as well as chronographs, with a strong emphasis on teamwork, customer service, and ability to work under pressure in a busy workshop.

Qualifications

• Watchmaking apprenticeship or Basic Certificate in Watch Repair or equivalent.
• Post-apprenticeship course such as WOSTEP is advantageous.
• Team player with the drive for excellence and customer service focus.

Responsibilities

• Perform full service on movements: disassembly, parts replacement, cleaning, reassembly, rate check and adjustment.
• Repair and service multiple brands per guidelines.
• Analyze and decide proper repair methodologies and use appropriate tools to fix issues.
• Coordinate with the team to maintain equipment, order consumables and ensure watches are ready to wear.

Skills

Watch repair

Movement servicing

Customer service

Team player

Education

Watchmaking apprenticeship

WOSTEP certificate

Job description

Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components.

Swatch Group supplies nearly all components required by its16 watch brands, and Swatch Group companies supply movements and components to third-party watchmakers in Switzerland and around the world. Please be sure to visit our brands' websites to learn more about their fantastic products.

Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries.

• Full service on movements: movement dismantling, replacement/ fixing of broken parts, cleaning, reassemble, rate check and adjustment
• Able to perform technical repair and service on multiple brands according to guidelines established by Brand.
• Analyze and take decisions to define proper methodology to repair the movement.
• Use or develop adequate tools or processes to correct issues that can arise during the repair process
• Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables)
• Ensure all required services for the customer have been carried and the watch is ready to wear

#LI-Onsite

Profile

Watchmaker who, within a dynamic and growing team, will be responsible for the watch repairing process from servicing the movement to preparing/assemble the case and encase the movement.

The Watchmaker will report to the Workshop Manager and will primarily focus on Swatch Group Brands.

The Watchmaker must have the skills and experience necessary to service all types of watches from basic mechanical and quartz movements and also chronographs.

Professional requirements

• For partial repair, watchmaking apprenticeship or Basic Certificate in Watch Repair TAFE course.
• For complete repair, completion of a watchmaking apprenticeship with satisfactory results.
• For specialist repair, specialist knowledge of complicated movements or completion with satisfactory results of a post-apprenticeship course, such as WOSTEP (Watchmakers of Switzerland Training and Education Programme).
• Team player
• Drive for excellence
• Customer Service focus
• Ability to cope under pressure in a busy environment
• Enthusiastic and self – motivated

Benefits Program

We are happy to offer a competitive comprehensive benefits package that includes:

• Excellent medical, dental and vision insurance (eligible 1 st of the month following 30 days, generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year of employment
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year of extended paid time off for medical, parental and military leave
• Holiday pay
• Company paid life insurance and Long Term Disability
• Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance