Watch Operator – Intermediate

KBR Careers; Chantilly (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Bonuses and additional compensation based on performance

Opportunities for relocation benefits

Job summary

KBR Careers is seeking an Intermediate Watch Operator in Chantilly, Virginia, responsible for monitoring and supporting mission-critical systems. This role demands advanced analysis of operational data and incident management, ensuring system performance and providing leadership during incidents. Candidates should possess a Master’s degree with 7 years of experience, or a Bachelor's and 8 years, and a Top Secret clearance. KBR offers a collaborative environment and impactful work in national security.

Qualifications

• Master’s degree and 7 years of relevant experience, or Bachelor's and 8 years, or no degree with 10 years.
• Experience with operational monitoring tools and dashboards.
• Ability to manage complex operational issues in a high-pressure environment.

Responsibilities

• Monitor and analyze operational systems to ensure availability and performance.
• Lead incident triage and coordinate timely resolution of complex issues.
• Provide situational awareness reports to leadership during operational events.

Skills

Operational monitoring tools

Incident management systems

Problem-solving skills

Time management

Education

Master’s degree with 7 years experience or Bachelor's with 8 years

Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance

Tools

Dashboards

Incident response frameworks

Job description

Watch Operator – Intermediate

KBR’s National Security Solutions team provides high‑end engineering and advanced technology solutions to customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Why Join Us?

• Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
• Collaborative Environment: A dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
• Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

Position Overview

This is a contingent position based upon contract award. KBR is seeking an Intermediate level Watch Operator responsible for overseeing real‑time monitoring and operational support for mission‑critical systems in a 24/7 environment. The role involves advanced analysis of operational data, proactive identification of potential issues, and coordination of incident response activities. The specialist will ensure accurate reporting, maintain operational continuity, and provide guidance to junior team members during complex events. Strong problem‑solving skills and the ability to manage multiple priorities under pressure are essential. This position offers the opportunity to lead operational improvements and contribute to the resilience and security of enterprise systems. It is performed full‑time on site at a government facility and is contingent upon contract award.

Primary Responsibilities

• Monitor and analyze operational systems, dashboards, and alerts to ensure continuous availability and performance.
• Identify, investigate, and elevate anomalies, outages, or security incidents according to established protocols.
• Lead incident triage and coordinate with technical teams for timely resolution of complex issues.
• Maintain accurate documentation of events, actions taken, and system status updates.
• Provide situational awareness reports and briefings to leadership during operational events.
• Mentor and assist junior watch specialists in troubleshooting and escalation procedures.
• Participate in shift handovers and ensure continuity of operations across watch teams.
• Contribute to the development and refinement of standard operating procedures and best practices.
• Operate within a 24/7 shift schedule, including nights, weekends, and holidays.

Required Qualifications

• Education & Experience: Master’s degree and 7 years of relevant experience with demonstrated expertise; OR Bachelor’s degree and 8 years of relevant experience; OR No degree and 10 years of relevant experience.
• Experience with operational monitoring tools, dashboards, and incident management systems.
• Proven ability to manage and resolve complex operational issues in a high‑pressure environment.
• Familiarity with incident response frameworks and escalation procedures.
• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with adjudicated polygraph.

Preferred Qualifications

• Prior experience in a leadership role within a Network Operations Center (NOC), Security Operations Center (SOC), or similar watch floor environment.
• Advanced knowledge of IT infrastructure components (servers, networks, cloud services) and their operational dependencies.
• Exposure to cybersecurity principles and practices in a mission‑critical operational setting.

Additional Compensation

KBR may offer bonuses, commissions, or other forms of compensation for certain job titles or levels, per internal policy or contractual designation. Additional compensation may include a sign‑on bonus, relocation benefits, short‑term incentives, long‑term incentives, or discretionary payments for exceptional performance.

Ready to make a difference? If you are excited about working in space defense and contributing to meaningful projects, we encourage you to apply and join our team at KBR.

Belong, Connect, and Grow at KBR. KBR is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status or any other characteristic protected by federal, state, or local law.