Watch Operator – Intermediate

KBR Careers; Springfield (VA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Bonuses

Relocation benefits

Incentives for exceptional performance

Job summary

KBR Careers is seeking an Intermediate Watch Operator in Springfield, VA. This role involves overseeing real-time monitoring and operational support for mission-critical systems, ensuring national security through timely incident responses and operational continuity.

Candidates should possess a Master's degree with 7 years of relevant experience or a Bachelor's degree with 8 years. An active TS/SCI clearance is also required. Join KBR to work on innovative and impactful projects in the field of defense.

Qualifications

• Master’s degree and 7 years of relevant experience with demonstrated expertise.
• Experience with operational monitoring tools and incident management systems.
• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with adjudicated polygraph.

Responsibilities

• Monitor and analyze operational systems for continuous availability.
• Lead incident triage and coordinate with technical teams.
• Mentor and assist junior watch specialists.

Skills

Operational monitoring tools

Incident management systems

Problem-solving skills

Situational awareness

Education

Master's degree and 7 years experience

Bachelor's degree and 8 years experience

No degree and 10 years experience

Job description

Belong. Connect. Grow. with KBR! KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Title

Watch Operator – Intermediate

Why Join Us?

• Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
• Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
• Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

Position Overview

KBR is seeking an Intermediate level Watch Operator that will be responsible for overseeing real‑time monitoring and operational support for mission‑critical systems in a 24/7 environment. This role involves advanced analysis of operational data, proactive identification of potential issues, and coordination of incident response activities. The specialist will ensure accurate reporting, maintain operational continuity, and provide guidance to junior team members during complex events. Strong problem‑solving skills and the ability to manage multiple priorities under pressure are essential. This position offers the opportunity to lead operational improvements and contribute to the resilience and security of enterprise systems. The role is performed full‑time on site at a government facility and is contingent upon contract award.

Primary Responsibilities

• Monitor and analyze operational systems, dashboards, and alerts to ensure continuous availability and performance.
• Identify, investigate, and escalata anomalies, outages, or security incidents according to established protocols.
• Lead incident triage and coordinate with technical teams for timely resolution of complex issues.
• Maintain accurate documentation of events, actions taken, and system status updates.
• Provide situational awareness reports and briefings to leadership during operational events.
• Mentor and assist junior watch specialists in troubleshooting and escalation procedures.
• Participate in shift handovers and ensure continuity of operations across watch teams.
• Contribute to the development and refinement of standard operating procedures and best practices.
• Operate within a 24/7 shift schedule, including nights, weekends, and holidays.

Required Qualifications

• Education & Experience: Master’s degree and 7 years of relevant experience with demonstrated expertise; OR Bachelor’s degree and 8 years of relevant experience with demonstrated expertise; OR No degree and 10 years of relevant experience with demonstrated expertise.
• Experience with operational monitoring tools, dashboards, and incident management systems.
• Proven ability to manage and resolve complex operational issues in a high-pressure environment.
• Familiarity with incident response frameworks and escalation procedures.
• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with adjudicated polygraph.

Preferred Qualifications

• Prior experience in a leadership role within a Network Operations Center (NOC), Security Operations Center (SOC), or similar watch floor environment.
• Advanced knowledge of IT infrastructure components (servers, networks, cloud services) and their operational dependencies.
• Exposure to cybersecurity principles and practices in a mission‑critical operational setting.

Additional Compensation

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign‑on bonus, relocation benefits, short‑term incentives, long‑term incentives, or discretionary payments for exceptional performance.

Ready to Make a Difference?

If you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.