Wastewater Operations and Maintenance Supervisor

Net Impact; Grand Rapids, Northern (MI, KY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits onDay

Shift differential up to $2/hour

Paid Holidays

Tuition Reimbursement

Parking

Job summary

The City of Grand Rapids seeks a Wastewater Operations and Maintenance Supervisor to oversee our 24/7 treatment facility, supervise operations staff, and coordinate emergency repairs to protect our waterways.

You will manage plant processes, safety programs, inventories, and contracts, while engaging with staff and city leadership to maintain regulatory compliance and service reliability.

Qualifications

• High School diploma or GED required.
• Six years of operations/maintenance/repair experience with supervisory duties.
• Michigan EGLE License requirements: Class B; Class C with ability to obtain Class B within 1 year.
• Willingness to supervise multiple shifts and respond to citizen concerns.

Responsibilities

• Supervises assigned personnel including hiring, training, and evaluations.
• Directs operation and maintenance of wastewater processes (pretreatment, activated sludge, nutrient removal, disinfection, solids handling).
• Maintains safety programs, SOPs, preventive maintenance, and corrective action prioritization.
• Manages inventory, chemicals, parts, and procurement; oversees contracts and vendors.
• Attends staff, safety, and project meetings; coordinates with other departments.
• Responds to customer inquiries and complaints; maintains records and reports.
• Assists in budget preparation and supports system modifications and special projects.

Skills

Supervisory experience

Wastewater operations

Safety programs

Budget management

Vendor/contracts management

Customer service

Education

High School diploma or GED

Tools

CMMS

Job description

Since building our wastewater treatment facility in 1931, we've changed a lot more than the name. We've worked hard to restore the quality and reputation of the Grand River, our most precious resource, and we are looking for a Wastewater Operations and Maintenance Supervisor to help us continue that mission.

We treat over 40 million gallons of wastewater every day using state-of-the-art technology to ensure sustainability. In this role, you will directly support these operations by supervising our operations and maintenance teams, addressing citizen sewer and drainage concerns, and coordinating emergency repair crews to protect our community and our waterways.

Essential Duties & Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Supervises the work of assigned personnel; participates in hiring, training and disciplinary actions; delegates work assignments; conducts performance evaluations, trains new employees.
• Supervises and directs the operation and maintenance of wastewater processes, including preliminary treatment, preliminary clarification, activated sludge, biological nutrient removal, secondary clarification, disinfection, solids processing, solids thickening and solids dewatering, Biodigestion, Phosphorus recovery, and cogeneration.
• Maintains safety of employees, system users and the general public through the progressive use of standard safety practices, SOPs, predictive and preventive maintenance, prioritization of corrective actions and general oversight plant and systems
• Maintains inventory of treatment supplies and chemicals, odor control chemicals and equipment; researches, selects and orders parts and equipment; manages contracts, invoices, procurement systems and contractors
• Attends and participates in staff meetings, safety meetings, project review meetings, construction progress meetings, design review meetings and training sessions
• Analyzes operations and maintenance manuals and standards for all assets in the wastewater treatment plant, wastewater collection system, storm-water system and water distribution system; maintains the Computerized Maintenance Management System
• Responds promptly to customer inquiries; handles and resolves customer complaints; obtains and evaluates all relevant information to handle inquiries and complaints
• Maintains detailed records and logs; prepares reports related to the work
• Assists in the preparation of the annual budget; manages the expenditure of appropriated funds; participates in development of system modifications and improvements; oversees special projects related to utility maintenance and operations
• Performs related work as required

Hours

This position is one of five responsible for overseeing the plant's 24/7/365 operations. There are five different shifts that need to be covered. The Plant Superintendent assigns shifts based on the operational needs of the plant. Shift assignments are reviewed regularly, and there is potential for rotation among them.

The City offers a shift differential of up to $2.00 per hour for any work performed during off-hours.

Possible Shift Assignments:

1st Shift

• Sunday through Thursday, 7:00 AM - 3:00 PM
• Tuesday through Saturday, 7:00 AM - 3:00 PM

2nd Shift

• Tuesday through Saturday, 3:00 PM - 11:00 PM

3rd Shift

• Saturday through Wednesday, 11:00 PM to 7:00 AM (the following day)

Relief Shift

This position has a four-day work week and requires working two ten-hour afternoon shifts and two ten-hour night shifts. The schedule is as follows:

• 3rd Shift: Thursday and Friday, 11:00 PM to 9:00 AM (the following day)
• 2nd Shift: Sunday and Monday, 1:00 PM - 11:00 PM

Required Education and Experience

• High School diploma (or GED equivalent)

--AND--

• Six (6) years of experience in operations, maintenance, and/or repair work, especially related to plant operations, including considerable supervisory experience

--OR--

• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

Required Licenses

More information on licensing requirements: HERE

• State of Michigan EGLE Wastewater Treatment Operator Class B license

• State of Michigan EGLE Wastewater Treatment Operator Class C license with the ability to obtain a Class B within one (1) year of hire

We Offer:

• Medical, Dental, and Vision starting on Day 1
• 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
• Employee & Employer contributions to Retiree Health Savings Account
• Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
• Twelve Paid Holidays
• Paid Vacation and Sick Time
• Paid Parking (if applicable)
• Employee Home Ownership Incentive
• Tuition Reimbursement and professional development opportunities
• Paid Parental Leave
• Employee Assistance Program with free mental health counseling
• Comprehensive Wellness program with a health and wellness incentive
• Employee Discounts and Perks

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Leaves and Accommodations Analyst, Amanda Kaulback. Email [e-mail] or [e-mail] or by phone at [phone].

The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please Note

This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.

Collective Bargaining Agreements

Civil Service Rules