Utilities Field Operations Supervisor

City of Grand Rapids, MI; Grand Rapids (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401a with employer match

Paid holidays

Paid vacation and sick time

Tuition reimbursement

Parental leave

Parking

Wellness program

Employee assistance

Job summary

City of Grand Rapids, MI seeks a supervisor to oversee multiple utility crews responsible for the City’s water distribution, customer metering, and sanitary and storm sewer systems. The role reports to a designated superintendent and focuses on safety, performance, and regulatory compliance.

Responsibilities include organizing and evaluating staff, training and counseling, and coordinating with internal/external departments while ensuring timely responses to emergencies and maintenance needs.

Qualifications

• High school diploma (or GED) required.
• At least six years of related work experience, including three years in a supervisory role in public works, water distribution, metering, or sewer/storm systems.
• Equivalent combination of training, education, and experience accepted.

Responsibilities

• Plan, organize, schedule, assign and evaluate subordinates; provide training and counseling; conduct evaluations and handle grievances.
• Supervise crews maintaining and repairing water/sewer lines, manholes, and customer metering; respond to service emergencies.
• Ensure health, safety and environmental standards; comply with regulations; inspect work and confirm completion.

Skills

Supervisory experience

Public works knowledge

Water distribution systems

Customer metering

Equipment operations

Education

High school diploma or GED

Tools

EGLE S3 license

EGLE Stormwater Operators

NIMS certification

Job description

The purpose of this job is to supervise work over several types of utility crews engaged in maintaining and repairing the City's water distribution system, customer metering, sanitary sewer system and the storm sewer system. Performs work under the general supervision of a designated superintendent.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Plans, organizes, schedules, assigns and evaluates the work of subordinates; provides training and counseling as needed; conducts employee evaluations, handles complaints and grievances; takes disciplinary actions as needed
• Supervises crews engaged in the operation, maintenance and repair of water and sewer lines, manholes and related systems and customer metering; ensures proper response to wide array of service emergencies
• Assures proper health, safety and environmental standards are followed during the course of the work; complies with all associated local, state and federal regulatory requirements; inspects work performed and oversees its proper completion
• Maintains effective relationships with contractors in relation to customer service, scheduling and following MDEQ law to ensure water quality
• Develops and implements safety programs. Assures proper health, safety and environmental standards are taught, applied and practiced. Ensures infrastructure maintenance activities comply with state and federal water quality guidelines and standards
• Assures that adequate supplies, materials and equipment are available to personnel; requisitions, supplies, and materials as needed
• Coordinates internal and external departments
• Provides meter maintenance operations response dealing with a variety of customer issues
• Performs related work as required

Required Education and Experience

• High school diploma (or GED equivalent)

--AND--

• At least six (6) years of related work experience, including three (3) years of supervisory experience in a public works field, water distribution system and/or customer metering, sanitary or storm water collection systems, or construction work in underground utilities with knowledge of equipment operations

--OR--

• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

Required Licenses or Certifications

• State of Michigan EGLE S3 license
• State of Michigan EGLE Stormwater Operators certification
• FEMA National Incident Management System (NIMS) certification

We Offer:

• Medical, Dental, and Vision starting on Day 1
• 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
• Employee & Employer contributions to Retiree Health Savings Account
• Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
• Twelve Paid Holidays
• Paid Vacation and Sick Time
• Paid Parking (if applicable)
• Employee Home Ownership Incentive
• Tuition Reimbursement and professional development opportunities
• Paid Parental Leave
• Employee Assistance Program with free mental health counseling
• Comprehensive Wellness program with a health and wellness incentive
• Employee Discounts and Perks

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Leaves and Accommodations Analyst, Amanda Kaulback. Email [e-mail] or [e-mail] or by phone at [phone].

The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please Note

This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.

Collective Bargaining Agreements

Civil Service Rules