Waste Water - Crew Leader

City of Lancaster, Texas; Lancaster (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

The City of Lancaster, Texas, is seeking a Water/Wastewater Supervisor to manage the field crew and oversee operations, maintenance, and safety procedures. The role requires leadership of 1–4 employees, logging critical data, and ensuring service reliability.

Applicants must hold a High School diploma or GED and appropriate licenses (Class B CDL, Class C Water, Class II Wastewater). Confined Space Attendant Certification is also required, with on-call duties including monthly primary on-call

Qualifications

• High school diploma or GED required.
• Valid Class B CDL required.
• Class C Water License required.
• Class II Wastewater Collection License required.
• Confined Space Attendant Certification required.

Responsibilities

• Supervise 1–4 crew members in water/wastewater operations.
• Oversee operation and maintenance of water/wastewater systems.
• Log work orders, bypasses, leaks, and main breaks.
• Assist in installation, maintenance, or replacement of mains/services.
• Resolve customer complaints due to leaks or blockages.
• Train employees in proper operation and maintenance of systems.
• Locate water and sewer lines for other utilities.
• Work in confined spaces with gas measurement equipment.
• Handle records on pump age, inventory, and daily logs.
• Collaborate with Foreman and report issues as they arise.
• Be available 24/7 on-call status; primary on-call once per month.

Skills

Supervisory experience

Field supervision

Water/wastewater systems knowledge

Customer service & complaint handling

Employee training

On-call readiness

Education

High school diploma or GED

Class B CDL

Class C Water License

Class II Wastewater Collection License

Confined Space Attendant Certification

Job description

Supervises the Water/Wastewater crew by performing the following duties

• Supervises 1-4 individuals on the water/wastewater crew out in the field to ensure all work tasks and objectives are completed as planned and required.
• Performs work in the operation and maintenance of the water/wastewater collections and distribution with a high level of responsibility.
• Has a working knowledge of the City of Lancaster's water/wastewater system.
• Logs work orders, water bypasses, leaks, and main breaks.
• Oversees and assists in the installation, maintenance, repair, or replacement of water/wastewater mains or services.
• Resolves customer complaints due to water leaks or sewage stoppages.
• Trains employees in the proper operation, maintenance, installation, and repair of the water and wastewater systems.
• Helps locate water and sewer lines for other utilities.
• Enters confined spaces using gas measuring systems.
• Performs some administrative work in connection with processing records on pump age, inventory control, and daily records.
• Works in collaboration with Foreman, keeping the Foreman informed as various work tasks and situations arise.
• Available for 24 hours per day, 7 days a week unscheduled, on call status pending a water/waste water response situation.
• Assigned as primary on-call responder once per month as scheduled

Supervisory Responsibilities

Directly supervises employees in the Water/Wastewater. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required:

• High school diploma or general education degree (GED.)Valid Class B (CDL) Driver's License
• Class C Water License
• Class II Wastewater Collection License
• Confined Space Attendant Certification