Utility Service Worker - Water/Wastewater

Gfoat; Town of Texas (WI); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Gfoat is seeking a dedicated Utility Service Worker to support the construction, maintenance, and operation of the town's water and wastewater systems. You will interact with customers and record daily facility operations, ensuring safe and reliable service.

The role requires a high school diploma or GED, a clean Class C license, and within 6–12 months possession of Class B CDL and water/wastewater operator licenses. On-call responsibilities may apply.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with clean record required.
• Licenses for water and wastewater operations within specified timelines.

Responsibilities

• Install, operate, repair and maintain the water and wastewater systems.
• Read meters on assigned routes and record readings with handheld devices.
• Assist in sampling, construction, and installation of taps, meters and related devices.
• Perform general cleaning and maintenance of facilities and stations.
• Be on call after hours and respond to emergencies as needed.
• Maintain vehicles and equipment and collaborate with city departments.

Skills

Meter reading techniques

Customer service

Safety compliance

Education

High school diploma or GED

Tools

Class B CDL

Class D Water Operator License

Class D Wastewater Operator License

Job description

Utility Service Worker

GENERAL SUMMARY

Under direct or general supervision, the Utility Service Worker performs a variety of technical maintenance duties involved in the construction, maintenance, and operation of the water and wastewater systems. He or she has regular contact with customers, requiring courteous, effective communication skills. Performs quality control sampling, records daily operation of potable water production facilities, wastewater lift stations, and the wastewater treatment plant; also maintains the cleanliness and order of the above facilities and stations.

ESSENTIAL JOB DUTIES

In addition to the other duties listed in this Job Description, the Utility Service Worker must be able to perform the following additional essential job duties with or without reasonable accommodation.

• Install, operate, repair and maintain the water and wastewater systems.
• Maintain and operate well, lift stations and generators on a routine basis.
• Assist in collection of samples, assembly of pipe, and installation of taps, meters, and other devices.
• Repair breaks in the water distribution system and wastewater collection systems.
• Perform general cleaning and maintenance of city property, maintain water well sites, water storage sites, sewer lift stations, and the wastewater treatment plant.
• Install, repair and upgrade water/wastewater lines and meters.
• Safely operate equipment and machinery as directed.
• Install, repair, and maintain equipment at well sites, lift stations, and other locations, within the scope of his/her ability.
• Investigate and diagnose water/wastewater leaks, stoppages and complaints, and repair when in the scope of his/her expertise.
• Be on call and available for call out after normal working hours.
• Care for and maintain assigned vehicle and equipment.
• Establish and maintain effective working relationships with other employees throughout all City Departments and with the general public.
• Work safely, follow safety rules and training, wear personal protective devices when required and maintain a clean, safe work environment.
• Communicate effectively with supervisors, co-workers and others (internally and externally) in order to provide, exchange, or verify information, answer inquires, address issues, or resolve and/or report problems or complaints.
• Reads and records readings of residential and commercial water and electric meters on an assigned route; utilizes a handheld computer to capture utility usage data.
• Perform other duties as assigned.

MINIMUM JOB REQUIREMENTS

• Graduation from high school or a General Education Development (GED) Certificate.
• Have a minimum of a Class C Drivers License with an acceptable driving record.
• Possess or obtain within six (6) months of employment a minimum of a Class B Commercial Drivers License (Class B CDL) and maintain an acceptable driving record.
• Possess or obtain a Class D Water Operator License within twelve (12) months of completing a Basic Waterworks Operations class conducted by an approved training organization; maintain a valid Water Operator License that meets state requirements for our system size.
• Possess or obtain a minimum of a Class D Wastewater Treatment Operator License within twelve (12) months of completing a Wastewater Collection class conducted by an approved training organization; maintain a valid Wastewater Treatment Operator License that meets state requirements for our system size.
• Must be available during off-duty hours for and respond to business calls in a timely manner.
• Have satisfactory results on background and pre-employment physical/medical exam.