Waste Services Customer Care Specialist

Meridian Waste; Gadsden (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Meridian Waste in Gadsden, AL is seeking a Customer Service Associate to deliver high-quality service to residential and commercial customers. You will handle calls, inquiries, requests and complaints with courtesy, accuracy, and timely follow-up, while supporting billing and scheduling data entry.

Ideal candidates will have at least 3 years of related experience, strong organizational skills, and proficiency with Microsoft Office; a shared commitment to safety and customer satisfaction is

Qualifications

• Associates Degree preferred; 3+ years of related experience may be required.
• Experience in the Solid Waste Industry preferred.
• Strong organizational and multitasking abilities.

Responsibilities

• Respond to routine customer service calls and resolve issues professionally.
• Enter and review service data for billing and scheduling.
• Log customer interactions in systems and maintain records.
• Follow safety policies and work in a fast-paced environment.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

Associates Degree preferred

Tools

Microsoft Office

Job description

Meridian Waste in Gadsden, AL is seeking a Customer Service Associate to deliver high-quality service to residential and commercial customers. You will handle calls, inquiries, requests and complaints with courtesy, accuracy, and timely follow-up, while supporting billing and scheduling data entry.

Ideal candidates will have at least 3 years of related experience, strong organizational skills, and proficiency with Microsoft Office; a shared commitment to safety and customer satisfaction is