Waste Operations Lead: Safety, Scheduling & Service Excellence

GFL Environmental; Kinston (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

GFL Environmental Inc. in Kinston, NC is seeking an Operations Supervisor II to lead and train staff for efficient solid waste collection and disposal. You will uphold safety standards and represent the company with professionalism in the Kinston market.

You will recruit, coach, and supervise drivers and helpers; monitor performance; resolve conflicts; and ensure routes are completed safely and on time while maintaining equipment and PPE supplies.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1+ year of supervisory experience OR 1 year as a GFL Lead Driver required.
• Licensing: Valid Driver’s License with a clean driving record.
• Preferred: Associate or Bachelor’s degree; experience in waste management, hauling, or transportation; CDL preferred.

Responsibilities

• Direct daily collection and disposal services to maximize efficiency.
• Oversee route efficiency and ensure daily completion of routes and pickups.
• Ensure drivers complete logs, driver reports, and pre/post-trip inspections.
• Manage driver and helper schedules to maintain route coverage.
• Establish productivity standards and enter daily productivity into the system.
• Resolve customer complaints to ensure satisfaction.
• Maintain inventory of operational and safety supplies with GM approval.

Skills

Leadership

Communication

Multitasking

DOT regulations

Operations software

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

Tools

Operations management software

IT/Office software

Job description

GFL Environmental Inc. in Kinston, NC is seeking an Operations Supervisor II to lead and train staff for efficient solid waste collection and disposal. You will uphold safety standards and represent the company with professionalism in the Kinston market.

You will recruit, coach, and supervise drivers and helpers; monitor performance; resolve conflicts; and ensure routes are completed safely and on time while maintaining equipment and PPE supplies.