Wash Dry Fold Attendant

SpinXpress Laundry; Brownsville (TX); On-site; USD 9,600 - 17,000; Full time

Job summary

SpinXpress Laundry in Brownsville, TX is hiring a Wash Dry Fold Attendant to join a fast-paced team. You will process wash and fold orders, keep a clean workspace, and deliver top-tier customer service in a friendly environment.

The role emphasizes teamwork, reliability, safety, and the ability to educate customers about services while maintaining deadlines and a neat facility. Join us to grow with a community-focused laundry provider.

Qualifications

• Experience in providing exceptional customer service, ensuring every interaction leaves a positive impression
• Ability to maintain a clean, organized, and welcoming work environment, contributing to a fun and inviting atmosphere
• Proven track record of building strong relationships within the community, enhancing customer loyalty and satisfaction
• Ability to respond promptly and effectively to customer inquiries and issues, demonstrating a sense of urgency and care
• Experience in educating customers about services, products, and promotions, adding value to their experience
• Ability to follow company policies and procedures, ensuring consistency and reliability in service delivery
• Commitment to prioritizing safety for both customers and associates, fostering a secure environment for all involved
• Ability to be at work on time when scheduled

Responsibilities

• Customer Service / Teamwork / Community Satisfaction / Career Growth
• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized work area/facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Be an integral part of our organization and help drive our Wash Dry Fold growth:
• Wash & Fold
• Place, take in, receive, process, and ring up all Wash Dry Fold orders in our POS system
• Offer/share with our customers our Wash, Dry, Fold values and services
• Sort, separate, wash, dry, fold, and hang guests' laundry
• Inspect laundry for stains or damage and treat and/or report as necessary
• Deliver a high-quality Wash, Dry, Fold experience for our customers with their laundry
• Maintain inventory of all Wash Dry Fold supplies
• Strong attention to detail and organizational skills
• Knowledge of proper laundry procedures and best practices
• Excellent time management skills to meet deadlines
• Must be able to lift 20lbs or more on a consistent basis
• Maintain upkeep of all laundry machines and inform the leader of any maintenance needs

Skills

Customer service

Clean workspace

Relationship building

Urgency & responsiveness

Education of services

Policies & procedures

Safety awareness

Punctuality

Tools

POS system

Job description

At SpinXpress, we're all about creating a vibrant and welcoming environment while delivering top-notch customer service.

As a Wash Dry Fold Attendant, you'll be at the heart of our mission, ensuring each customer's experience is exceptional. Your role will involve efficiently processing wash and fold orders and maintaining a spotless workspace, all while being part of a supportive and energetic team. We value your attention to detail, friendly demeanor, and commitment to quality, as these are key to making our customers feel valued and appreciated.

We offer competitive pay and flexible scheduling to fit your lifestyle. Our team-oriented environment fosters growth and career advancement, ensuring you have the opportunities you need to succeed. Join us at SpinXpress and become part of a company where your work truly makes an impact.

If you're ready to grow with us and redefine the laundry experience, let's get started—make a difference at SpinXpress!

Compensation

$12 hourly

Qualifications

• Experience in providing exceptional customer service, ensuring every interaction leaves a positive impression
• Ability to maintain a clean, organized, and welcoming work environment, contributing to a fun and inviting atmosphere
• Proven track record of building strong relationships within the community, enhancing customer loyalty and satisfaction
• Ability to respond promptly and effectively to customer inquiries and issues, demonstrating a sense of urgency and care
• Experience in educating customers about services, products, and promotions, adding value to their experience
• Ability to follow company policies and procedures, ensuring consistency and reliability in service delivery
• Commitment to prioritizing safety for both customers and associates, fostering a secure environment for all involved
• Ability to be at work on time when scheduled

Responsibilities

• Customer Service / Teamwork / Community Satisfaction / Career Growth
• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized work area/facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Be an integral part of our organization and help drive our Wash Dry Fold growth:
• Wash & Fold
• Place, take in, receive, process, and ring up all Wash Dry Fold orders in our POS system
• Offer/share with our customers our Wash, Dry, Fold values and services
• Sort, separate, wash, dry, fold, and hang guests' laundry
• Inspect laundry for stains or damage and treat and/or report as necessary
• Deliver a high-quality Wash, Dry, Fold experience for our customers with their laundry
• Maintain inventory of all Wash Dry Fold supplies
• Strong attention to detail and organizational skills
• Knowledge of proper laundry procedures and best practices
• Excellent time management skills to meet deadlines
• Must be able to lift 20lbs or more on a consistent basis
• Maintain upkeep of all laundry machines and inform the leader of any maintenance needs