Customer Service Facility Attendant

SpinXpress Laundry; Pharr (TX); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Paid training

Commissions and bonuses

Flexible scheduling

Career growth opportunities

Job summary

SpinXpress Laundry in Pharr, TX seeks a Customer Service Facility Attendant to provide an engaging, safe laundry experience. You will build strong customer relationships, greet customers, and resolve inquiries with urgency.

Earn $10–$12 hourly with paid training at $10/hr for six weeks, plus commissions and bonuses. Flexible scheduling includes morning, evening, night, and weekend shifts, with mentorship and growth pathways within the organization.

Qualifications

• Experience in providing exceptional customer service.
• Ability to maintain a clean, organized facility.
• Proven track record of community relationship building.
• Skilled in communicating with customers and resolving inquiries.
• Ability to educate customers about services and promotions.
• Commitment to following company policies and procedures.
• Dedication to safety for customers and associates.
• Reliability in showing up on time.

Responsibilities

• Deliver excellent customer service and foster community satisfaction.
• Maintain a clean, welcoming facility and environment.
• Greet and assist customers; thank them for their visit.
• Respond promptly to customer inquiries and issues; provide clear information.
• Educate customers on SpinXpress services, products and promotions.
• Follow company policies and dress code.
• Prioritize safety for customers and staff.
• Support maintenance reporting and facility upkeep.
• Contribute to a positive, growth-oriented team culture.

Skills

Customer service

Clean facility

Community relations

Communication

Educate customers

Policy compliance

Safety conscious

Punctuality

Job description

At SpinXpress, our mission is to create an engaging and supportive environment where you can thrive while providing an excellent customer service experience.
As a Customer Service Facility Attendant, you'll be at the heart of our commitment to a clean, bright, and safe laundry experience, transforming everyday tasks into a meaningful service for our community. We value motivated individuals like you, who are ready to grow with us in a fun, family-oriented culture that prioritizes progress and positive impact.
You'll begin your journey with us as a valued team member, with opportunities to advance from an entry-level "SpinNerd" to a "SpinAmbassador." We offer flexible scheduling to fit your lifestyle, whether you prefer morning, evening, night, or weekend shifts. Enjoy paid training at $10/hr for six weeks, followed by competitive pay of $10-$12/hr, plus commissions and bonuses.
Our supportive environment includes mentorship from industry leaders and pathways for career advancement.
Join us in making laundry day better for our customers and your career, and be part of something bigger at SpinXpress.
Compensation: $10 - $12 hourly

Qualifications

• Experience in providing exceptional customer service, ensuring every interaction leaves a positive impression.
• Ability to maintain a clean, organized, and welcoming facility, creating a pleasant environment for our customers.
• Proven track record of building strong relationships within the community, enhancing our brand's presence and trust.
• Skill in effectively communicating with customers, addressing inquiries, and resolving issues promptly.
• Capability to educate customers about our services, products, and promotions, adding value to their experience.
• Commitment to adhering to company policies and procedures, ensuring consistency and reliability in service.
• Dedication to prioritizing safety for both customers and associates, fostering a secure environment for all involved.
• Ability to be at work on time when scheduled.

Responsibilities

• Customer Service / Teamwork / Community Satisfaction / Career Growth
• Create a Fun and Welcoming Job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, help, and thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Report in a timely manner all equipment, machines, and building maintenance opportunities
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities