Customer Service Facility Attendant

SpinXpress Laundry; Lubbock (TX); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Flexible scheduling

Commissions

Bonuses

Paid training

Job summary

SpinXpress Laundry in Texas is hiring a Customer Service Facility Attendant to greet guests and ensure a clean, welcoming environment. This entry-level role offers mentorship, leadership development, and a path for career growth.

We provide flexible scheduling, competitive pay with commissions and bonuses, paid training, and opportunities to engage with the community while delivering outstanding service to our customers.

Qualifications

• Experience delivering exceptional customer service in a fast-paced environment.
• Ability to maintain a clean, organized facility welcoming to guests.
• Proven track record of building relationships within the community.
• Respond promptly to customer inquiries and issues.
• Maintain visual presentation standards for merchandise.
• Educate customers on services, products, promotions.
• Follow company policies and dress code reliably.
• Be punctual and dependable for scheduled shifts.

Responsibilities

• Customer service, teamwork, community satisfaction, career growth.
• Maintain a clean, neat, and organized facility to be welcoming.
• Be part of changing how people think about laundry.
• Build strong customer relationships in the community with excellent service.
• Greet, help, and thank our customers.
• Respond urgently to inquiries and issues.
• Maintain visual presentation of merchandise.
• Educate customers on services and promotions.
• Follow policies and dress code.
• Prioritize customer and associate safety.
• Report equipment and maintenance needs promptly.
• Engage with nonprofits and school communities.

Skills

Exceptional customer service

Fast-paced environment

Relationship building

Prompt issue resolution

Communicate product/services

Time management

Dress code compliance

Punctual attendance

Job description

At SpinXpress, we're more than just a laundry service; we're a community committed to a clean, bright, and safe experience for everyone.
As a Customer Service Facility Attendant, you'll play a key role in ensuring our guests leave with a smile. Your journey with us starts at the entry level, with opportunities to advance and grow through our mentorship and leadership development programs.
We offer flexible scheduling that fits your life, along with competitive pay, commissions, and bonuses. You'll have access to our internal social app, engage in friendly team competitions, and gain valuable one-on-one time with company leaders.
Our culture is vibrant and family-oriented, making every day rewarding. With paid training, you'll be well-prepared to contribute positively to our mission of delivering excellent customer service.
If you're passionate about making a difference and eager to be part of a values-driven organization, SpinXpress is the perfect place for you. Let's work together to make laundry day a better experience for our customers and a stepping stone for your career.

Compensation:

$10 - $12 hourly

Qualifications

• Experience in delivering exceptional customer service in a fast-paced environment
• Ability to maintain a clean, organized, and welcoming facility for our guests
• Proven track record of building strong relationships within the community
• Ability to respond promptly and effectively to customer inquiries and issues
• Experience in maintaining visual presentation standards for merchandise
• Ability to educate customers on services, products, and promotions
• Commitment to following company policies, procedures, and dress code standards consistently and reliably
• Ability to be at work on time when scheduled

Responsibilities

• Customer Service/Team Work/Community Satisfaction/Career Growth
• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, Help, and Thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Report in a timely manner all equipment, machines, and building maintenance opportunities
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities