Warwick, RI - IT - Community College of Rhode Island - System Security Manager - Junior - Lead Access and Solutions Administrator

RICEFW Technologies Inc; Warwick (RI); On-site; USD 70,000 - 95,000; Full time

Job summary

RICEFW Technologies Inc seeks an IT professional to plan, implement and lead desktop and software delivery initiatives for faculty and staff.

You will configure Windows and macOS environments, manage end-point security, and maintain virtual labs using MDT, SCCM, JAMF, and VMware vCenter/Horizon.

Qualifications

• Bachelor's degree or equivalent with related IT experience.
• Experience operating MDT & SCCM and/or MacOS & JAMF environments.
• Experience configuring Windows with Group Policy and SYSPREP.
• Familiar with VMware vCenter and VM management.
• Strong knowledge of Active Directory and IPv4 networking.
• Ability to work independently and in teams with strong communication.

Responsibilities

• Plan, organize, implement IT activities for projects and teams.
• Provide leadership, direction, and training to staff.
• Manage desktop configuration and software distribution.
• Create and maintain Group Policies for Windows endpoints.
• Administer MDT/SCCM and JAMF for deployments and updates.
• Handle VMware vCenter-based VM management and Horizon desktops.

Skills

Group Policy

Active Directory

Interpersonal skills

Automation scripting

Education

Bachelor's Degree in Computer Science or related field

Associate's Degree + 2 years IT experience

Tools

MDT

SCCM

JAMF

VMware vCenter

VMware Horizon

DeepFreeze

Unified Write Filter

Job description

JOB SUMMARY:

Plan, organize, implement, and control the information technology activities of project and/or project team as it relates to technology solutions for faculty and staff. Provide leadership, direction, and training to other staff members. Manage desktop configuration and software distribution. Work independently and requires only general supervision.

DUTIES AND RESPONSIBILITIES:

• Perform the collection, analysis, and reporting of operation data to maintain compliance
• to developed standards.
• Create scripts to automate tasks that pertain to desktop configuration.
• Execute remote delivery of user requested software.
• Create Active Directory Group Policies to maintain Windows End Points.
• Microsoft SCCM administration including Windows and Office security updates and
• application package creation and deployments.
• JAMF administration including MacOS and Office security updates and application
• package creation and deployments
• Assist departments with the design, setup and maintenance of departmental computer
• laboratories.
• Utilize tools, such as, MDT/SCCM/JAMF, to perform a variety of technical tasks, such as
• imaging a large number of computers prior to installation.
• Create and maintain technical manuals and user documentation for supported hardware
• and software in addition to documenting workflows.
• Administer the configuration of desktop pools and maintain virtual machines using
• software such as, VMWare Horizon, where appropriate, in various labs and courses.
• Maintain the integrity of workstations by using tools like DeepFreeze, Unified Write Filter,
• and/or Group Policy.
• Demonstrate a commitment to the philosophy and mission of a comprehensive
• community college.
• Work collaboratively with others and provide quality customer service in a diverse and
• inclusive environment.

OTHER DUTIES & RESPONSIBILITIES:

• Other duties as assigned by the Manager of Technical Support.
• Possess and maintain knowledge of current hardware and software system capabilities
• and limitations.
• Stay informed about the current state of and future advances in computer hardware and
• software.
• Part of the incident response team
• Revised 10/6/
• LICENSES, TOOLS, AND EQUIPMENT:
• Computers and peripheral devices, such as printers and scanners.
• ENVIRONMENTAL CONDITIONS:
• This position is not substantially exposed to adverse environmental conditions.
• Must be able to push, lift, carry, and/or use the above equipment.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree in Computer Science, Computer Engineering or a related field is
• required; OR, an Associate's Degree in a related field with two years' relevant
• experience in an information technology position required, preferably in a higher
• education environment.
• Experience operating and maintaining Microsoft MDT & SCCM and/or MacOS & JAMF
• environments required.
• Experience customizing Windows for end user deployment using Group Policy,
• SYSPREP, and other related utilities required
• Experience working in VMware ;s vCenter environment and utilizing vCenter for
• management of VMs preferred.
• Experience working independently on multiple assignments and working collaboratively
• within a team is required.
• Working knowledge of virtualization technologies including VMWare ESXi preferred.
• Working knowledge of Active Directory is required.
• Working knowledge of IPv4 networking is required.
• Strong interpersonal skills and ability to work effectively and collegially with faculty,
• administrators, students, and colleagues is required.
• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.