Systems and Identity Services Engineer

McHenry County College; Crystal Lake (IL); On-site; USD 90,000 - 115,000; Full time

Job summary

McHenry County College seeks a Systems and Identity Services Engineer to secure access, onboarding, and offboarding processes. You will coordinate server maintenance, and work with IT staff and vendors to ensure security and availability of critical systems.

Responsibilities include managing Colleague security classes, IAM workflows, and patch management across VMware environments, while producing reports and maintaining documentation. Evening/weekend schedules are required.

Qualifications

• Associate degree or equivalent professional experience.
• 3+ years of experience with VMware.
• 5+ years of work experience in the Information Technology field.
• Bachelor’s degree from regionally accredited institution preferred.
• Experience with patch management and security provisioning.

Responsibilities

• Process and track security access requests and roles in Colleague and related apps.
• Develop, maintain, and schedule reports in Colleague and other systems.
• Lead annual user access reviews and remediation lifecycle for security gaps.
• Identify server vulnerabilities and apply patches on schedule or in emergencies.
• Support maintenance windows and incident response, including off-hours work.
• Manage IAM workflows and resolve access issues to improve data security.

Skills

VMware

Azure AD

Colleague security

IAM workflows

PowerShell

SQL basics

Programming basics

Documentation

Communication

End-user support

Education

Associate degree

Bachelor's degree (preferred)

Tools

Microsoft Identity Manager

Azure Active Directory

Active Directory

OneDrive/Teams

Job description

40 Hours | Scheduled to work during the evening and/or weekends on a regular basis

The Systems and Identity Services Engineer provides security and identity services related to access, onboarding, and offboarding. S/he will coordinate, plan, and conduct server maintenance, and collaborate with other IT staff and vendors to ensure the security and availability of assigned systems.

• Process and track requests for security access and roles within Colleague and related applications; create position security classes and add/modify/remove security access per user requests or job changes
• Develop, maintain, and schedule reports within Colleague and other systems, as needed
• Lead annual user access reviews for designated systems, managing the end-to-end remediation lifecycle for any identified security gaps
• Use existing tools to identify server vulnerabilities/pending updates and apply patches on a scheduled or emergency basis
• Support scheduled maintenance windows and emergency incident response, which may include off-hours or weekend work as required

• Help manage Identity and Access Management (IAM) workflows, analyzing and resolving access issues while identifying trends to improve data security across the College's core systems.
• Help maintain inventories of all server hardware and application software versions across the environment
• Maintain and update firmware on devices such as physical servers, blade servers/chassis, network switches, access points and UPS/PDU equipment
• Coordinate patch management and lifecycle updates, working both independently and collaboratively with cross-functional teams to ensure system currency and security.
• Provide backup services related to identity management solutions, including Microsoft Identity Manager, Azure Active Directory, and other systems

• Manage and Configure VMware Virtual Server Environment
• Manage user accounts and profiles in Azure, Active Directory, and other systems including verifying identity and following fraudulent account procedures
• Manage departmental mapped drive access and proactively assist departments to move to OneDrive/Teams
• Periodically review security group membership, and recommend changes and improvements
• Develop and maintain detailed documentation related to all processes inherent in this role
• Assist with any security-related tasks, including virus outbreak containment, quarantine, and removal, as assigned
• Collaborate with others in a professional manner to accomplish functions and responsibilities
• Additional duties as assigned by immediate supervisor

• Associate’s degree from a regionally accredited institution in a relevant discipline or equivalent professional experience
• 3+ years of experience with VMware
• 5+ years of work experience in the Information Technology field

Desired Qualifications:

• Bachelor’s degree from a regionally accredited institution in Computer Information Systems or related discipline required
• Experience working with patch management software
• Two years’ experience with the following:

1. Ellucian Colleague position classes and security requirements
2. Security rights provisioning, knowledge of zero-trust security principles
3. Working within a medium to large-sized network environment

Skills and Specifications:

• Proficient in Microsoft Office Suite
• Ability to learn technological applications
• Basic SQL, PowerShell, and Programming knowledge
• Ability to grow with the technology and philosophical directions implemented by the College
• Demonstrated proficiency in written and verbal communication
• Demonstrated ability to support end users
• Responsible, self-directed
• Ability to work with minimum supervision and direction
• Well-organized and goal-oriented
• Ability to work in a dynamic environment that requires being sensitive to change and responsive to changing needs, goals, and priorities
• Understanding of and commitment to belonging and inclusion
• Commitment to the College’s mission, vision, values, and goals