Warranty Technician-Handyman

Tilson Home Corporation; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Career growth opportunities

Job summary

Tilson Homes is seeking a Warranty Technician to deliver in-home repairs and exceptional service across the Gulf Coast region. You will work closely with our Customer Care team to address warranty issues and restore homeowners' homes to standard.

The ideal candidate is customer-focused, comfortable performing handyman repairs, and able to coordinate with other trades. A high school diploma or equivalent is required; experience in the homebuilding industry is a plus.

Qualifications

• High school diploma or equivalent required.
• Some handyman/repair experience preferred.
• Experience in homebuilding industry is a plus.

Responsibilities

• Perform hands-on repairs in clients' homes including tile work, door adjustments, roof leaks and sheetrock repairs.
• Coordinate service with other trades/vendors as needed.
• Identify warranty issues and work with Construction to prevent recurrence.
• Ensure issues are resolved within the warranty period.
• Maintain a clean and safe work space.

Skills

Customer service mindset

Handyman/repair experience

Communication skills

Education

High school diploma or equivalent

Job description

Description

Join our team as a Warranty Technician in the Gulf Coast!

Are you passionate about delivering exceptional customer service to our homeowners when any issues may arise. Do you thrive in a fast-paced and dynamic environment? If so, Tilson Homes wants to hear from you!

As a Warranty Technician at Tilson Homes, you'll work alongside our Customer Care Representatives to bring our clients home up to standard. Your role will be vital in providing exceptional service and support throughout the warranty coverage period.

Requirements

• Provide hands-on repairs in the client's home including but not limited to tile work, door adjustments, roof leaks and sheetrock repairs
• Communicate and assist with coordinating service with other trades/vendors as needed.
• Identify and analyze recurring warranty issues and work with Construction to develop ways to prevent them.
• Work effectively with homeowners to ensure resolution of issues within warranty coverage period or as assigned by Manager.
• Maintain a clean and safe work space

Our ideal candidate is a customer-focused individual passionate about the homebuilding industry. A high school diploma or equivalent is required, with some experience in handyman/repair work. Experience in homebuilding industry preferred.

We're looking for a friendly and hardworking person who can help us achieve our goal of customer satisfaction. At Tilson Homes, we value responsibility, honesty, and cooperation. If you share these values and are interested in joining our team, We offer competitive compensation and benefits such as 401K, medical, dental, vision insurance, paid time off, paid training, and opportunities for career growth.