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Warranty Services Administrator

D&M Auto Leasing

Fort Worth (TX)

On-site

USD 45,000 - 60,000

Full time

4 days ago
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Job summary

D&M Auto Leasing is seeking a Warranty Services Administrator for their Fort Worth office. The role is crucial for supporting the Warranty Manager, focusing on ensuring contract accuracy, managing customer coordination, and handling reporting tasks. With a strong reputation in the automotive industry, the company offers opportunities to grow within a supportive team.

Benefits

Medical, Dental, Vision and 401k benefits after orientation period

Qualifications

  • Minimum of 3 years of relevant professional experience.
  • Strong proficiency in Microsoft Word and Excel.
  • Excellent communication skills (written, phone, and in person).

Responsibilities

  • Review and verify customer background reports.
  • Collaborate with agents and managers to resolve customer background issues.
  • Reconcile service contract schedules weekly.

Skills

Attention to detail
Problem-solving
Communication
Adaptability

Tools

Microsoft Word
Excel

Job description

Are you highly organized, detail-oriented, and experienced in administrative support? Our team is looking for a Warranty Services Administrator to join our Fort Worth office! This role plays a vital part in supporting our Warranty Manager and department operations, focusing on contract accuracy, reporting, customer coordination, and lender communication.

What You’ll Do:

• Review and verify customer background reports

• Collaborate with agents and managers to resolve customer background issues

• Ensure product accuracy for lenders and warranty providers

• Reconcile service contract schedules weekly

• Prepare billing and accounting registers

• Track outstanding contracts and billing

• Follow up with lenders on cancellations and product status

• Assist F&I with contract reprints

• Maintain spreadsheets and run daily/monthly reports

• Scan contracts and maintain warranty files

• Communicate with banks, credit unions, and other parties regarding warranty collections

• Provide backup coverage at the front desk as needed

• Support various special projects and administrative tasks

What We’re Looking For:

• Minimum of 3 years of relevant professional experience

• Strong proficiency in Microsoft Word and Excel

• Ability to adapt and prioritize in a fast-paced environment

• Excellent communication skills (written, phone, and in person)

• Strong problem-solving skills with sound judgment

• Professional demeanor and team-oriented mindset

• Willingness to learn dealer computer systems (training provided)

Why Join Us?

We’re a trusted name in the automotive industry with a strong reputation for quality service and employee support. This is a great opportunity to grow your career with a stable and experienced team.

Benefits:

-Medical, Dental, Vision and 401k after orientation period



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