Customer Service and Sales Development Representatives - Remote

Freddie Mac; Arlington (VA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading recruitment solutions provider seeks customer service professionals for a fully remote sales development role. Candidates will engage with potential clients, provide insightful support on insurance solutions, and handle lead management tasks. Ideal for those looking for flexible, full-time work with opportunities for career advancement in a supportive environment.

Benefits

Performance-based compensation and bonuses

Flexibility of working from anywhere

Career advancement opportunities

Supportive culture

Qualifications

• Excellent verbal and written communication skills.
• Strong people skills and a customer-first attitude.
• Comfortable using digital tools like email, CRM systems.

Responsibilities

• Serve as the first point of contact for potential clients.
• Respond to incoming client inquiries and qualify potential leads.
• Manage follow-ups, appointment scheduling, and pipeline tracking.

Skills

Communication

Customer Service

Remote Work

Job description

Employer Industry: Recruitment Solutions

Why consider this job opportunity:
- Competitive pay with performance-based compensation and bonuses
- 100% remote work - enjoy the flexibility of working from anywhere
- Flexible full-time hours - create a schedule that suits your lifestyle
- Access to high-quality, pre-qualified leads with no cold calls required
- Opportunities for career advancement and ongoing development in a supportive culture

What to Expect (Job Responsibilities):
- Serve as the first point of contact for potential clients, providing support and guidance in exploring insurance needs
- Respond to incoming client inquiries and qualify potential leads
- Understand client needs and match them with appropriate insurance solutions
- Manage follow-ups, appointment scheduling, and pipeline tracking
- Support the sales team by identifying upsell opportunities and nurturing leads

What is Required (Qualifications):
- Excellent verbal and written communication skills
- Strong people skills and a customer-first attitude
- Comfortable using digital tools like email, CRM systems, and video conferencing
- Ability to work independently in a remote environment

How to Stand Out (Preferred Qualifications):
- Experience in sales, customer support, or lead generation is a bonus - not required

#RemoteWork #CustomerService #SalesDevelopment #CareerAdvancement #FlexibleHours

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