Warranty Service Technician

Jenkins Plumbing Co.; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Jenkins Plumbing Co. is seeking a dependable Warranty Service Technician to troubleshoot and repair plumbing issues in residential homes. You will respond to warranty service requests, complete quality repairs, and provide professional customer service to homeowners and builders.

The role involves diagnosing leaks, drainage concerns, and fixture malfunctions, repairing or replacing components, documenting work and materials, and traveling to sites while upholding safety and code requirements.

Qualifications

• Experience in plumbing service or residential installation.
• Ability to troubleshoot plumbing problems and complete repairs independently.
• Knowledge of residential plumbing systems, fixtures, tools, and materials.
• Strong customer service and communication skills.
• Valid driver’s license and ability to travel to sites.

Responsibilities

• Diagnose and resolve plumbing issues in residential homes.
• Repair or replace plumbing fixtures, faucets, toilets, valves, piping.
• Evaluate service concerns and communicate findings to supervisor.
• Document work performed, materials used, and follow-up needs.
• Maintain tools, equipment, and vehicle; keep work areas clean.

Skills

Independent problem solving

Customer service

Communication

Time management

Residential plumbing knowledge

Valid driver’s license

Job description

Warranty Service Technician# Careers## Warranty Service TechnicianApply: Jacksonville, FL: Full time: Posted Today: R-100937**Job Description:****Warranty Service Technician** **Position Summary**Jenkins Plumbing is seeking a dependable Warranty Service Technician to troubleshoot and repair plumbing issues in residential homes. This position responds to warranty service requests, completes quality repairs, and provides professional customer service to homeowners and builders. **Key Responsibilities*** Diagnose and resolve plumbing issues, including leaks, drainage concerns, and fixture malfunctions.* Repair or replace plumbing fixtures, faucets, toilets, valves, piping, and related components.* Evaluate service concerns and communicate findings and recommended repairs to the appropriate supervisor.* Complete assigned service calls efficiently and provide accurate documentation of work performed, materials used, and follow-up needs.* Communicate professionally with homeowners, builders, and team members regarding service visits and repairs.* Protect customers’ property and leave work areas clean upon completion.* Maintain tools, equipment, supplies, and any assigned company vehicle.* Follow company procedures, safety requirements, and applicable plumbing codes.* Report recurring issues, safety concerns, and repairs requiring additional authorization. **Qualifications*** Previous experience in plumbing service, repair, or residential installation.* Ability to troubleshoot plumbing problems and complete repairs independently.* Working knowledge of residential plumbing systems, fixtures, tools, and materials.* Strong customer service, communication, and organizational skills.* Dependability, attention to detail, and effective time management.* Valid driver’s license and ability to meet company driving requirements when operating a company vehicle. **Physical Requirements and Work Environment**This role involves traveling to residential jobsites, standing, walking, bending, kneeling, climbing, and working in confined spaces or varying weather conditions. Candidates must be able to perform the essential duties of the position, with or without reasonable accommodation. **Apply today to join the Jenkins Plumbing team.**Jasper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.