Warranty Service Tech

Jenkins Plumbing Co.; Augusta, Northern (GA, KY); Hybrid; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k) retirement plan

ESOP

Job summary

Jenkins Plumbing Company in Augusta, GA, is seeking a Service/Warranty Technician to handle residential service calls, perform warranty repairs, troubleshoot issues, and complete punch-list tasks. The role emphasizes delivering quality workmanship and high customer satisfaction.

The ideal candidate will have residential plumbing experience, strong troubleshooting skills, and the ability to work independently. Valid driver’s license and safe-tool handling are required for day-to-day field work.

Qualifications

• Experience in residential plumbing is required.
• Service, warranty, or new-construction plumbing experience preferred.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Perform residential plumbing service and warranty calls.
• Diagnose and troubleshoot plumbing problems and determine repairs.
• Complete plumbing repairs accurately and efficiently.
• Address warranty-related issues in newly constructed homes.
• Complete punch-list and inspection correction items.
• Maintain company tools, equipment, and vehicle in good condition.

Skills

Troubleshooting

Customer service

Communication

Independent work

Tools

Hand tools

Power tools

Job description

## Warranty Service TechApply: Augusta: Full time: Posted 2 Days Ago: R-100809**Job Description:****Jenkins Plumbing Company****Employment Type:** Full-Time ## Position Summary Jenkins Plumbing Company is seeking an experienced and dependable **Service / Warranty Technician** to join our team. This position is responsible for handling residential plumbing service calls, warranty repairs, troubleshooting plumbing issues, completing punch-list items, and ensuring work meets Jenkins Plumbing’s quality standards. The ideal candidate is knowledgeable in residential plumbing systems, able to troubleshoot problems independently, and committed to providing excellent customer service and quality workmanship. ## Responsibilities* Perform residential plumbing service and warranty calls.* Diagnose and troubleshoot plumbing problems and determine appropriate repairs.* Complete plumbing repairs efficiently and accurately.* Address warranty-related issues in newly constructed homes.* Complete punch-list and inspection correction items.* Inspect plumbing systems and identify installation or workmanship concerns.* Communicate professionally with homeowners, builders, supervisors, and other team members.* Clearly explain plumbing issues and repairs when necessary.* Document completed work, repairs, and materials used.* Maintain company tools, equipment, and vehicle in a clean and professional manner.* Follow all company safety procedures and applicable plumbing codes.* Ensure work is completed according to Jenkins Plumbing Company quality standards.* Assist with other plumbing service or field-related duties as needed.## Qualifications* Previous plumbing experience required.* Residential plumbing experience preferred.* Service, warranty, or new-construction plumbing experience preferred.* Strong troubleshooting and problem-solving skills.* Ability to work independently and manage assigned service calls.* Ability to communicate professionally with customers and team members.* Valid driver’s license and acceptable driving record.* Ability to safely operate hand and power tools.* Ability to perform the physical requirements of the position, including lifting, bending, climbing, and working in various indoor and outdoor environments.## Preferred Skills* Experience troubleshooting residential plumbing systems.* Knowledge of plumbing codes and proper installation practices.* Experience performing warranty repairs and punch-list work.* Strong attention to detail.* Excellent customer service and communication skills.* Ability to prioritize work and complete assignments efficiently.## What We Offer* Competitive pay based on experience.* Medical, dental, and vision insurance.* Paid time off.* Paid holidays.* 401(k) retirement plan.* Employee Stock Ownership Plan (ESOP).* Opportunities for advancement and professional growth.* Training and development opportunities.* Stable employment with a growing company.* Supportive, team-oriented work environment.## About Jenkins Plumbing CompanyJenkins Plumbing Company is a **100% Associate-Owned** residential plumbing company committed to quality workmanship, dependable service, and providing opportunities for our associates to grow with the company.We are looking for individuals who take pride in their work, value teamwork, and want to build a long-term career with a growing organization.Jasper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.