Warranty & Service Manager - Hands-On & Field-Focused

Werbrich's Landscaping; Cleves (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K – Company Matching

Paid Vacation

Paid Holidays

Life Insurance

Vision Plan

Short and Long Term Disability

Job summary

A landscaping company in Ohio is seeking a Warranty & Customer Service Manager for a full-time position. Responsibilities include managing warranty requests from customers and internal teams, scheduling work, and performing service calls. The ideal candidate will possess extensive landscape knowledge, excellent communication skills, and a valid driver's license. The role offers competitive pay, 401K matching, paid vacations, and other benefits in a company known for its high employee retention rate.

Qualifications

• Extensive landscape and hardscape knowledge and experience.
• Strong communication and organizational skills are essential.
• Valid driver's license and good driving record required.

Responsibilities

• Manage warranty and service call requests from various sources.
• Schedule and coordinate warranty work.
• Self-perform warranty/service calls about 75% of the time.

Skills

Landscape/hardscape knowledge and experience

Communication skills

Organizational skills

Valid driver’s license

Job description

A landscaping company in Ohio is seeking a Warranty & Customer Service Manager for a full-time position. Responsibilities include managing warranty requests from customers and internal teams, scheduling work, and performing service calls. The ideal candidate will possess extensive landscape knowledge, excellent communication skills, and a valid driver's license. The role offers competitive pay, 401K matching, paid vacations, and other benefits in a company known for its high employee retention rate.