Warranty & Returns Warehouse Specialist

Tri-State Enterprises, Inc; Virginia (MN); On-site; USD 36,000 - 56,000; Full time

Job summary

Driven Distribution Group is seeking a Warranty Team Member to efficiently process returns and defective products, collaborating with multiple teams to maintain product integrity and customer satisfaction. The role focuses on RMAs, credits, and accurate inventory handling.

Responsibilities include logging eCommerce returns, inspecting returned parts, and coordinating with Sales on customer-related issues, using MAM Autopart systems to process credits and RMAs.

Qualifications

• High school diploma or equivalent.
• Strong computer skills, including spreadsheet and document familiarity.
• Detail-oriented, organized, and self-motivated.
• Familiarity with MAM Autopart or similar inventory systems.
• Ability to stand for extended periods and lift up to 50 lbs. (and occasionally more).

Responsibilities

• Log and process all eCommerce returns in shared spreadsheets and respective systems.
• Sort and log returned hard parts, inspecting for damage and repair opportunities.
• Repair packaging and products, when possible, to ensure resale readiness.
• Use MAM Autopart to process RGA/Credit requests and coordinate with Sales on customer issues.
• Support warehouse operations by disposing of cardboard and trash as needed.
• Perform other duties as assigned.

Skills

Attention to detail

Organizational skills

Self-motivation

Spreadsheet proficiency

Ability to work under pressure

Education

High school diploma or equivalent

Tools

MAM Autopart

Job description

Driven Distribution Group is seeking a Warranty Team Member to efficiently process returns and defective products, collaborating with multiple teams to maintain product integrity and customer satisfaction. The role focuses on RMAs, credits, and accurate inventory handling.

Responsibilities include logging eCommerce returns, inspecting returned parts, and coordinating with Sales on customer-related issues, using MAM Autopart systems to process credits and RMAs.