Warranty Reliability Engineer

MAHLE Thermal and Filter Systems US; Troy (MI); Hybride; USD 90 000 - 130 000; Plein temps

Résumé du poste

MAHLE Thermal and Filter Systems US is seeking a Warranty Reliability Engineer in Farmington Hills, MI. You will lead data analysis for customer issues, warranty reductions, and product reliability improvements within a global automotive supply context.

You will present monthly warranty trend reports and mentor engineers across functions. You will apply advanced problem-solving methodologies (8D, Six Sigma, Shainin Red X, FTA) and collaborate with plants, suppliers, and OEMs to drive robust

Qualifications

• Hands-on automotive supplier experience in quality, reliability, or warranty roles.
• Strong Six Sigma, statistics, and advanced problem solving.
• Green Belt required; Black Belt or Master Black Belt certification strongly preferred with leadership of complex improvement projects.
• Ability to mentor engineers and transfer knowledge.
• Proven data-driven warranty analytics and customer interaction experience.

Responsabilités

• Lead data analysis for warranty and field failures to identify root causes.
• Prepare and present monthly warranty trend reports for the region.
• Collaborate with plants, suppliers, customers, and internal teams on quality issues.
• Apply methods like 8D, Six Sigma, Shainin Red X, fault tree analysis.
• Mentor cross-functional teams in structured problem solving.
• Present data-driven conclusions and reliability models in reviews.

Connaissances

Six Sigma

Statistical analysis

Reliability engineering

Warranty analytics

Power BI

Excel

Power Query

Formation

Six Sigma Green Belt

Six Sigma Black Belt

Outils

Power BI

Excel

Power Query

Description du poste

Your Contribution

The Warranty Reliability Engineer is responsible for leading data analysis for customer issue resolution, field failure investigations, warranty reduction initiatives, and product reliability improvements within a global automotive supplier environment. This person will be responsible for updating and presenting the region's monthly warranty trend report. The warranty reliability engineer will work as part of a team to evaluate PDP validation testing results to identify areas for further study. This person will serve as one of the organization's key technical resources for advanced problem solving, customer quality, warranty analytics, and reliability improvement. This role requires an experienced, self-directed professional who can operate independently, provide technical leadership across functions, mentor developing engineers, and build sustainable problem-solving capabilities throughout the organization. The ideal candidate brings automotive experience, experience working with manufacturing plants and suppliers to resolve quality issues, along with exceptional customer-facing skills. This person must have a passion for sharing knowledge with team members and providing in-team training, as relevant to driving lasting quality improvements. This is a hybrid position located in Farmington Hills, MI.Provide key leadership on investigations of complex customer concerns, warranty claims, and field failures to identify root causes and implement robust corrective actions. This includes working with manufacturing plants, suppliers, customers, and internal engineering and quality teams. Generate and interpret monthly Field Report summaries (spend by product/commodity/plant). This includes highlighting opportunities, risks and concerns. Own follow-up activities for key action items through completion or effective hand-off. Identify quality and reliability risks using PDP validation testing results while working closely with product engineering, manufacturing, and quality team members. Facilitate advanced problem-solving activities utilizing methodologies such as 8D, Shainin Red X, Six Sigma, Fault Tree Analysis, and 5 Why and similar. Provide mentorship and support to cross-functional team members with the structured problem-solving methodologies, statistical analysis and quality improvement methodologies. Represent the company in customer meetings, technical reviews, audits, and negotiations with OEMs, Tier 1 customers, suppliers, and executive leadership. Present and defend data-driven conclusions, reliability analyses, and life and failure prediction models, including Weibull analysis. Analyze quality, warranty, and reliability data to identify systemic risks, reduce customer dissatisfaction, and drive continuous improvement initiatives. Serve as a technical resource for team members and management regarding data-driven decisions, reliability assessments, and warranty performance trends.Other duties and responsabilities may be required.

Your Experience & Qualifications

• 15 years of hands-on experience within the automotive supplier industry in customer quality, reliability, warranty, manufacturing quality, or product engineering roles.
• Strong knowledge of Six Sigma, statistical analysis, reliability engineering, warranty analytics, and advanced reactive problem-solving methodologies.
• Six Sigma Green Belt certification required; Black Belt or Master Black Belt certification strongly preferred with demonstrated leadership of complex improvement projects.
• Demonstrated ability to quickly identify quality gaps and effectively transfer technical knowledge through mentoring and coaching.
• Demonstrated success leading technical discussion and providing data to support customer negotiations.
• Proven ability to use data analysis from warranty and validation to help predict quality issues, make recommendations and elevate findings.
• Proficiency in Power BI, Microsoft Excel, Power Query, and data analysis tools; experience with macros is preferred.
• Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and customer organizations.
• Demonstrated ability to interpret and analyze technical and warranty data to support decision-making and continuous improvement.
• Strong analytical and problem-solving skills, including root cause analysis and corrective action development.

Our Offer

We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.

For more information about MAHLE and what a career with us looks like for you, and to learn more about our foundation owned technology group.

#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.

MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas.

However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website www.jobs.mahle.comMAHLE Jobs & Career | Jobs With Opportunity to Advance MAHLE CareersFind your job at MAHLE. Get to know this leading international supplier to the automotive industry as an employer. Shape the future, with us.

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