Warranty Coordinator - Admin & Customer Service Specialist

Frank-Gay-Services-1; Orlando (FL); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

PTO after 90 days

Parental Leave

Paid Training

Weekly pay

Paid Holidays

Health/Dental/Vision; 401k match; IRA

Employee Discounts

Employee Referral Bonus

Career growth opportunity

Job summary

Frank Gay Services in Orlando is seeking a diligent Administrative Support professional to handle warranty department tasks, coordinate with customers and technicians, and maintain meticulous records. The ideal candidate has 3+ years of admin experience, knowledge of HVAC/plumbing, and a service‑oriented mindset.

We offer weekly pay, paid holidays, benefits, and a strong growth path. Join a positive team culture with training, PTO after 90 days, parental leave, and a robust benefits package as

Qualifications

• 3 years of administrative experience
• HVAC, plumbing or electrical services experience is a plus
• Strong customer service and communication skills

Responsibilities

• Schedule appointments and coordinate warranty services with customers and technicians
• Manage paperwork and documentation related to warranty work, including permits and warranties
• Order and track supplies and equipment needed for warranty jobs
• Provide administrative support to the trade team, such as creating work orders, schedules, and invoices
• Answer phone calls and respond to customer inquiries about warranty services
• Ensure warranty jobs are completed on time and within budget
• Collaborate with team members to ensure smooth warranty project completion

Skills

Administrative support

Customer service

Scheduling

Documentation

Office coordination

Job description

Frank Gay Services in Orlando is seeking a diligent Administrative Support professional to handle warranty department tasks, coordinate with customers and technicians, and maintain meticulous records. The ideal candidate has 3+ years of admin experience, knowledge of HVAC/plumbing, and a service‑oriented mindset.

We offer weekly pay, paid holidays, benefits, and a strong growth path. Join a positive team culture with training, PTO after 90 days, parental leave, and a robust benefits package as