Warranty Coordinator

CIT Trucks; Normal (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid holidays and PTO

Medical plans with prescription

HSA or FSA

Dental and vision insurance

Disability coverage

Life insurance + voluntary life

401(k) retirement match up to 4%

Job summary

CIT Trucks, LLC is seeking a Warranty Coordinator to join our Midwest leadership team in Illinois. You will process and manage warranty claims with multiple manufacturers and ensure timely responses to inquiries.

This role supports our extensive network of service bays and warranty staff, reconciling credits, posting payments, and following up on unpaid claims. Requirements: 18+ years old, HS diploma or GED, no prior experience required; we provide training and a robust benefits package.

Qualifications

• Must be at least 18 years old.
• No experience required.
• High School diploma or GED required.

Responsibilities

• Process and file warranty claims with various manufacturers as instructed by the Warranty Manager
• Review and clear all assigned warranty claims in pending status on a daily basis
• Provide rapid response to various requests from manufacturers to ensure warranty claims are processed in a timely manner
• Prepare all parts and core returns when requested by manufacturers
• Post credits and warranty payments to the Warranty Receivables Schedule as needed
• Reconcile the Warranty Receivable Schedule monthly
• Assist with the follow-up of all unpaid claims as directed by the Warranty Manager
• Close and post all warranty repair orders promptly

Job description

Description

At CIT Trucks, LLC, we fuel the engine of the American economy. With the trucking industry moving a staggering 76% of the nation’s goods, we are looking for competitive, high-velocity individuals ready to dominate with a premier Midwest leader. This isn’t just a job; it’s a high-impact career path backed by the massive purchasing power of a $38 million inventory and a proven track record of selling over 4,000 trucks annually.

Our team operates at a scale few can match, supported by over 360 professional service bays and a network of state-of-the-art body shops delivering elite-level craftsmanship. We are a dominant force across Illinois, Missouri, and Indiana, with 16 locations and a powerhouse workforce of 900+ employees. With revenues already exceeding $920 million and a clear trajectory to surpass $1 billion in the coming years, we are looking for the next generation of leaders to help us get there.

Why CIT Trucks? Your Path to the Top:

• Join a Winning Legacy: Be a vital part of a rapidly growing company with a rock-solid track record of success.
• Master Your Craft: Receive elite, comprehensive training and development designed to make you an industry expert.
• Limitless Growth: We don't just hire; we promote. Advance your career through aggressive internal opportunities.

If you have the drive to match our volume and the motivation to support a critical national industry, CIT Trucks is where you belong.

Responsibilities of the Warranty Coordinator entail:

• Process and file warranty claims with various manufacturers as instructed by the Warranty Manager
• Review and clear all assigned warranty claims in pending status on a daily basis
• Provide rapid response to various requests from manufacturers to ensure warranty claims are processed in a timely manner
• Prepare all parts and core returns when requested by manufacturers
• Post credits and warranty payments to the Warranty Receivables Schedule as needed
• Reconcile the Warranty Receivable Schedule monthly
• Assist with the follow-up of all unpaid claims as directed by the Warranty Manager
• Close and post all warranty repair orders promptly

CIT Trucks, LLC. provides a comprehensive wage and benefits package that includes:

• Paid holidays and PTO
• Choice between 3 wide-ranging medical plans with prescription coverage
• Option to participate in HSA or FSA savings accounts
• Access to dental and vision insurance
• Short- and long-term disability coverage
• Company paid life insurance, as well as additional voluntary life insurance for self and family
• 401(k) retirement planning that has a dollar-for-dollar employer match up to 4%

Requirements

The requirements for a Warranty Coordinator:

• Must be at least 18 years old
• No experience required
• High School diploma or GED required