Warranty & Closeout Coordinator (Fully Remote)

Ampacity; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Full medical, dental, and vision

Paid time off: vacation, sick days,hol

Parental leave

Job summary

Ampacity is seeking a Field Service Coordinator to manage post-commissioning issues and coordinate remediation efforts across customers and internal teams.

You will track open issues, prioritize resources, and communicate status to prevent delays. The role requires strong organization, clear communication, and familiarity with solar tracking systems and field service workflows.

Join a collaborative team delivering clean energy solutions with competitive pay and comprehensive benefits.

Qualifications

• Ability to manage multiple open issues and cross-functional priorities.
• Working knowledge of solar tracking systems and field service requirements.
• Strong communication and organizational skills; proficient with Excel and Procore.

Responsibilities

• Coordinate post-commissioning project issues from intake to documented closeout.
• Act as main point of contact for customers and internal teams during remediation.
• Track open issues, priorities, and resources across warranty, supply chain, and field operations.
• Communicate status and escalate roadblocks to ensure timely resolution.
• Support the technical troubleshooting team with customer calls needing field assistance.

Skills

Issue management

Cross-functional collaboration

Solar tracking systems knowledge

Tools

Excel

Procore

Job description

• Coordinate post-commissioning project issues from intake to documented closeout.
• Act as the main point of contact for customers and internal teams during remediation.

What You'll Do:

• Track open issues, priorities, and resources across warranty, supply chain, and field operations.
• Communicate status and escalate roadblocks to ensure timely resolution.
• Support the technical troubleshooting team with customer calls needing field assistance.

What You'll Bring:

• Ability to manage multiple open issues and cross-functional priorities.
• Working knowledge of solar tracking systems and field service requirements.
• Strong communication and organizational skills with proficiency in Excel and Procore.

What You'll Get:

• Competitive pay and 401(k) with company match.
• Full medical, dental, and vision coverage, plus wellness resources.
• Time off including vacation, sick days, holidays, and parental leave.

Ampacity

Ampacity delivers forward-thinking structural and electrical solutions for clean energy transition projects. With over 350 passionate professionals and facilities across the US, the company empowers customers to build smarter and more efficiently.