Automotive Warranty Admin Clerk | Internal Service Advisor

Ken Garff Automotive Group; Salt Lake City (UT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid training

401k with Company match

Paid Time Off

Medical, Dental, Vision

Job summary

Ken Garff Mercedes, part of Ken Garff Automotive Dealership, is seeking a talented Dealership Warranty Admin Clerk/Internal Service Advisor. You will support warranty claims, coordinate with factory/distributor, and help get internal cars through the shop.

Join a group that values respect, intelligence, greatness, honesty and teamwork. We offer paid training, competitive pay, benefits, 401k, PTO, and year-end bonus.

Qualifications

• 2 years of warranty clerk or similar experience preferred.
• High school diploma or equivalent.
• Strong trouble-shooting skills and demonstrated trustworthiness.
• Excellent interpersonal and customer service skills.
• Advanced computer skills.

Responsibilities

• Process warranty claims
• Verify criteria required by factory or distributor
• Post credits on computer
• Track parts by tagging
• Arrange for parts to be shipped to the factory or distributor, or to be scrapped
• Follow up with the factory and distributors regarding unpaid claims
• Maintain professional relationship with Internal technician and sales department to help get all internal cars through the shop
• Communicate and get approval on all repairs needed
• Other duties as assigned

Skills

Interpersonal skills

Customer service

Troubleshooting

Computer skills

Education

High school diploma

Job description

Ken Garff Mercedes, part of Ken Garff Automotive Dealership, is seeking a talented Dealership Warranty Admin Clerk/Internal Service Advisor. You will support warranty claims, coordinate with factory/distributor, and help get internal cars through the shop.

Join a group that values respect, intelligence, greatness, honesty and teamwork. We offer paid training, competitive pay, benefits, 401k, PTO, and year-end bonus.