Warranty Claims Specialist

Brown & Brown; United States; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Job summary

One80 Intermediaries is seeking a Claims Adjuster (Warranty Insurance) to join our growing team. You will provide inbound customer support, verify contracts, and enter claims into the system with accuracy, ensuring coverage per terms and conditions.

You will review documentation, approve or deny settlements up to $750, and follow up to ensure timely, accurate records and settlements. Prior adjuster license preferred but not required.

Qualifications

• High School Diploma or equivalent.
• Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred not required).
• Must have experience with MS Office applications including Word and Excel.
• Excellent communication skills (courteous, thorough, and helpful).

Responsibilities

• Provide inbound customer support by answering incoming calls promptly and courteously.
• Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
• Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
• Issue coverage denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property.
• Approve or deny estimates from servicers up to $750.00. Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.
• Assure quick, accurate, and timely processing of customer requests and claims.
• Follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement.

Skills

Communication skills

Customer service

Attention to detail

MS Office

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

Job description

One80 Intermediaries is seeking a Claims Adjuster (Warranty Insurance) to join our growing team. You will provide inbound customer support, verify contracts, and enter claims into the system with accuracy, ensuring coverage per terms and conditions.

You will review documentation, approve or deny settlements up to $750, and follow up to ensure timely, accurate records and settlements. Prior adjuster license preferred but not required.