Warranty Claims Specialist

Potamkin Payroll; Spring (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Baytown Hyundai in Baytown, TX is seeking a Warranty Administrator to manage warranty claims, verify eligibility, and coordinate with customers, vendors, and internal teams.

The ideal candidate has a high school diploma (associate’s preferred), strong organizational skills, proficiency in Excel and database software, and excellent written and verbal communication to document warranty records and ensure timely resolutions.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Proven experience in warranty administration, customer service, or related role.
• Strong organizational skills with the ability to manage multiple claims and deadlines.

Responsibilities

• Process and manage warranty claims by verifying product eligibility and warranty terms according to company policies.
• Serve as the primary point of contact for customers and vendors regarding warranty inquiries and claim status updates.
• Maintain accurate and up-to-date warranty records and documentation in the company’s database systems.
• Coordinate with internal departments such as sales, customer service, and logistics to resolve warranty-related issues promptly.
• Analyze warranty data to identify trends, potential product issues, and opportunities for process improvements.

Skills

Warranty administration

Customer service

Organizational skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Office Suite

Database management systems

Excel

Job description

Baytown Hyundai in Baytown, TX is seeking a Warranty Administrator to manage warranty claims, verify eligibility, and coordinate with customers, vendors, and internal teams.

The ideal candidate has a high school diploma (associate’s preferred), strong organizational skills, proficiency in Excel and database software, and excellent written and verbal communication to document warranty records and ensure timely resolutions.