Automotive Warranty Claims Specialist

World Class Automotive Group; Humble (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company match

Employee discounts on vehicles, parts, and service

Paid time off and holidays

Job summary

World Class Automotive Group at Randall Reed’s Planet Ford in Humble is seeking an experienced Automotive Warranty/Service Administrator to manage warranty claims and ensure compliance with manufacturer guidelines. This role requires strong organizational and communication skills and offers a supportive team environment.

Key responsibilities include processing and reconciling warranty claims, maintaining documentation, and collaborating with service advisors. The position offers competitive pay, health benefits, paid time off, and opportunities for growth within one of Texas's leading automotive groups.

Qualifications

• Previous experience as a Warranty Administrator or in an automotive service office role preferred.
• Knowledge of Ford manufacturer warranty policies and dealership service operations.
• Applicants must have a valid driver's license and must complete the pre-employment screening.

Responsibilities

• Accurately process and administrate warranty claims in compliance with manufacturer and dealership policies.
• Maintain accurate and organized records for all warranty and service-related documentation.
• Monitor claim status and follow up with manufacturers to ensure timely payment.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving skills

Multitasking

Tools

Reynolds dealership management software

Microsoft Office Suite

Job description

World Class Automotive Group at Randall Reed’s Planet Ford in Humble is seeking an experienced Automotive Warranty/Service Administrator to manage warranty claims and ensure compliance with manufacturer guidelines. This role requires strong organizational and communication skills and offers a supportive team environment.

Key responsibilities include processing and reconciling warranty claims, maintaining documentation, and collaborating with service advisors. The position offers competitive pay, health benefits, paid time off, and opportunities for growth within one of Texas's leading automotive groups.