Warranty Claims Specialist

Schumacher Auto Group Inc; Delray Beach (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401K retirement plan

Paid time off

Education support

Vehicle/service/parts discounts

Job summary

Schumacher Auto Group Inc in Delray Beach, FL is seeking a detail-oriented Service Warranty Administrator to manage and process warranty claims and ensure timely reimbursement from manufacturers.

You will interpret policies, coordinate with technicians and manufacturers, keep meticulous records, and support training of advisors while upholding dealership standards and customer service.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Process warranty claims accurately and efficiently
• Interpret warranty policies from manufacturers
• Communicate with service technicians to gather necessary information for claims
• Liaise with manufacturer representatives to resolve complex warranty issues
• Maintain detailed records of all warranty transactions and correspondence
• Ensure compliance with manufacturer guidelines and dealership policies
• Assist in training service advisors on warranty processes and updates
• Monitor and report on warranty claim trends and issues
• Reconcile warranty accounts and prepare financial reports
• Handle customer inquiries related to warranty coverage and claims

Education

High School Diploma or GED

Job description

Schumacher Auto Group Inc in Delray Beach, FL is seeking a detail-oriented Service Warranty Administrator to manage and process warranty claims and ensure timely reimbursement from manufacturers.

You will interpret policies, coordinate with technicians and manufacturers, keep meticulous records, and support training of advisors while upholding dealership standards and customer service.