Warranty Claims & Parts Coordinator

Mastercraft Boat Company LLC; Vonore (TN); On-site; USD 38,000 - 54,000; Full time

Job summary

MasterCraft Boat Company LLC is seeking a Warranty Clerk for a full-time role in Vonore, TN. The position involves processing warranty claims, parts RAs, and defective warranty parts, returning parts to suppliers as directed by management, and coordinating with dealers and suppliers daily.

The role requires a HS Diploma with at least 3 years of related experience, excellent communication skills, and strong computer literacy.

Qualifications

• Must have a HS Diploma with a minimum of 3 years related experience.
• Excellent communication skills both written and verbal.
• Must be computer literate.
• Must attend training as required by MasterCraft to improve position-related activities.
• Must have knowledge of boat components and systems.

Responsibilities

• Process warranty claims, parts RAs, and defective warranty parts by receiving and crediting the claims and returning defective parts to suppliers as deemed appropriate by management.
• Process defective parts from dealerships, contact supplier and obtain return authorization, process debits and ship parts back to the supplier.
• Run weekly reports and submit to designated key persons and management.
• Assist Shipping and Receiving and Warranty Clerk as deemed necessary by management.
• Cross train to learn basic processes relating to coding of incoming warranty claims from dealerships.

Skills

Communication skills

Computer literate

Education

High School Diploma

Job description

MasterCraft Boat Company LLC is seeking a Warranty Clerk for a full-time role in Vonore, TN. The position involves processing warranty claims, parts RAs, and defective warranty parts, returning parts to suppliers as directed by management, and coordinating with dealers and suppliers daily.

The role requires a HS Diploma with at least 3 years of related experience, excellent communication skills, and strong computer literacy.