Warranty Campaign Analyst

Advantage Technical; Fountain Valley (CA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

EAP

Commuter/ Parking

People Perks

HSA

AD&D Insurance

Job summary

Advantage Technical is seeking a Warranty Campaign Analyst in Fountain Valley, CA to support vehicle recall and service campaign performance. This temporary role requires a data-driven professional with automotive warranty operations and reporting experience.

The candidate will create and maintain campaigns and recall reports, analyze performance metrics, and collaborate with cross-functional teams to drive improvements. Strong Excel/BI skills are essential.

Qualifications

• 3+ years of experience in data analysis, reporting, warranty operations, or automotive campaigns.
• Advanced Microsoft 365 skills, especially Excel, PowerPoint, Outlook, Teams, and Word.
• Experience with large datasets, dashboards, recurring reports, and data validation.
• Strong analytical, organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Create and maintain daily, weekly, monthly, and quarterly warranty/recall reports.
• Analyze campaign performance metrics, completion, deployment, and open recall activity.
• Monitor dealer inventory, service loaners, used vehicle, and retailed vehicle campaigns.
• Partner with cross-functional teams to improve completion rates using data insights.
• Support VIN discrepancy reporting, claim validation reporting, and repair verification analysis.
• Respond to ad hoc reporting requests and present findings to stakeholders.
• Identify trends, data quality issues, and opportunities for process improvement and automation.

Skills

Data analysis

Advanced Excel

PowerPoint

Communication

Multitasking

Problem solving

Education

Bachelor's degree in related field

Tools

SQL

Power BI

Tableau

Microsoft Fabric

SAS

Job description

Warranty Campaign Analyst

Location: Fountain Valley, CA
Pay: $30.00 - $34.00 per hour

Join a leading automotive organization as a Warranty Campaign Analyst and play a key role in supporting vehicle recall and service campaign performance. This temporary position is ideal for a data-driven professional with experience in automotive warranty operations, reporting, data analytics, campaign management, or business intelligence.

Job Duties

• Create and maintain daily, weekly, monthly, and quarterly warranty and recall reports.
• Analyze campaign performance metrics, completion rates, deployment rates, and open recall activity.
• Monitor dealer inventory, service loaner fleets, used vehicle inventory, and retailed vehicles for campaign opportunities.
• Partner with cross-functional teams to improve campaign completion rates using actionable data insights.
• Support VIN discrepancy reporting, claim validation reporting, and repair verification analysis.
• Respond to ad hoc reporting requests and present findings to business stakeholders.
• Identify trends, data quality issues, and opportunities for process improvement and reporting automation.

Experience Requirements

• 3+ years of experience in data analysis, reporting, warranty operations, campaign management, or a related automotive field.
• Advanced Microsoft 365 skills, especially Excel, PowerPoint, Outlook, Teams, and Word.
• Experience working with large datasets, dashboards, recurring reports, and data validation.
• Strong analytical, organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Business, Data Analytics, Information Systems, Statistics, Automotive Technology, or a related field.
• Experience with automotive warranties, recalls, service campaigns, dealer operations, and claim administration.
• Knowledge of SQL, Power BI, Tableau, Microsoft Fabric, SAS, or similar reporting tools.
• Experience automating reports and improving reporting processes.

Benefits

• Medical, Dental, Vision, and Pet Insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter and Parking Accounts
• People Perks Program
• Health Savings Account (HSA)
• Accidental Death & Dismemberment (AD&D) Insurance

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.