Field Quality Engineer

Pro Staff; Houston (TX); On-site; USD 51,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement Savings Plan

Health Savings Account (HSA)

AD&D Insurance

Job summary

Pro Staff in Houston, TX is seeking a Field Quality Engineer to be the technical expert behind product quality and warranty success. You will investigate failures, drive corrective actions, and work with dealers, suppliers, and customers to improve quality and reliability across tractors and off-road equipment.

Responsibilities include failure analysis, corrective actions, and collaboration with cross-functional teams to enhance product performance and customer satisfaction.

Qualifications

• 5+ years of experience in failure analysis, quality engineering, inspections, warranty analysis, or root cause investigations.
• Extensive knowledge of tractors, agricultural equipment, construction equipment, or off-road vehicles required.
• Strong understanding of mechanical systems, electrical circuits, diagnostics, ECUs, and troubleshooting tools.
• Ability to read engineering drawings and inspect parts for compliance.
• Experience using Microsoft Excel, Word, Outlook, and PowerPoint.
• SAP experience is a plus.
• Strong communication, presentation, and problem-solving skills.

Responsibilities

• Analyze failed warranty parts and perform root cause investigations.
• Review dealer and customer quality concerns and provide timely resolution support.
• Inspect components against engineering drawings and identify non-conformances.
• Prepare detailed failure analysis reports and present findings to cross-functional teams.
• Collaborate with suppliers to resolve product quality issues and implement corrective actions.
• Support product updates, service campaigns, and warranty recovery efforts.
• Monitor dealer service portals and partner with field service teams to address technical concerns.
• Conduct parts teardown inspections, quality audits, and product evaluations.
• Assist with quality improvement initiatives to enhance customer satisfaction and product performance.

Skills

Failure analysis

Quality engineering

Root cause analysis

Equipment knowledge

Diagnostics

Communication skills

Education

Bachelor's or Associate degree in Engineering

Tools

SAP

MS Office

Job description

Field Quality Engineer

Direct Hire | Houston, TX | Up to $85,000 + 10% Annual Bonus

Be the Technical Expert Behind Product Quality and Warranty Success

Are you an experienced Field Quality Engineer with a strong background in tractors, agricultural equipment, construction equipment, or off-road machinery? Join a growing team where you'll investigate product failures, drive corrective actions, and work directly with dealers, suppliers, and customers to improve product quality and reliability.

Key Responsibilities

• Analyze failed warranty parts and perform root cause investigations
• Review dealer and customer quality concerns and provide timely resolution support
• Inspect components against engineering drawings and identify non-conformances
• Prepare detailed failure analysis reports and present findings to cross-functional teams
• Collaborate with suppliers to resolve product quality issues and implement corrective actions
• Support product updates, service campaigns, and warranty recovery efforts
• Monitor dealer service portals and partner with field service teams to address technical concerns
• Conduct parts teardown inspections, quality audits, and product evaluations
• Assist with quality improvement initiatives to enhance customer satisfaction and product performance

Qualifications

• Bachelor's or Associate degree in Engineering or related technical discipline preferred
• 5+ years of experience in failure analysis, quality engineering, inspections, warranty analysis, or root cause investigations
• Extensive knowledge of tractors, agricultural equipment, construction equipment, or off-road vehicles required
• Strong understanding of mechanical systems, electrical circuits, diagnostics, ECUs, and troubleshooting tools
• Ability to read engineering drawings and inspect parts for compliance
• Experience using Microsoft Excel, Word, Outlook, and PowerPoint
• SAP experience is a plus
• Strong communication, presentation, and problem-solving skills

Benefits

• Medical, dental, and vision insurance
• 401(k) Retirement Savings Plan
• Health Savings Account (HSA)
• AD&D Insurance

*Benefits vary by client and are confirmed at the time of offer.