Warranty Analyst

Pro Staff; Fountain Valley (CA); On-site; USD 44,000 - 48,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

Health Savings Account (HSA)

AD&D Insurance

Job summary

Pro Staff is seeking a detail-oriented Operations Analyst (Warranty) to support warranty operations, reporting, training, and dealer program administration. This temporary contract role is based in Fountain Valley, CA.

You will review warranty submissions, generate reports, coordinate training sessions, and assist with budgeting and policy updates. Strong SQL, UAT testing, and Excel skills are required to succeed in this role.

Qualifications

• Experience in warranty administration, claims processing, operations, or automotive support.
• SQL proficiency and UAT testing experience.
• Strong analytical and reporting abilities.
• Experience handling large datasets and operational reports.
• Excellent communication, presentation, and training skills.
• Able to collaborate with cross-functional teams and dealership partners.

Responsibilities

• Review and analyze warranty parts and labor submissions for accuracy.
• Support dealer communications and resolve warranty disputes.
• Generate reports, analyze data, and fulfill ad hoc reporting requests.
• Assist with budget tracking, annual planning, purchase orders, and change notices.
• Maintain and update warranty policies, procedures, and claim submission standards.
• Support initiatives that improve dealer warranty claim processes and operational efficiency.
• Deliver training to internal teams, regional staff, and dealership personnel.
• Coordinate monthly warranty training sessions, webinars, and town hall meetings.
• Partner with training teams to develop and update educational materials and programs.
• Support field teams with remote and in-person training as needed.

Skills

Warranty administration

Data analysis

Reporting

Training

Tools

SQL

UAT testing

Excel

PowerPoint

Word

Job description

Operations Analyst (Warranty)

Location: Fountain Valley, CA

Pay: $32.00 - $35.00 per hour

Join a Team That Drives Warranty Operations Excellence

We are seeking a detail-oriented Operations Analyst to support warranty operations, reporting, training, and dealer program administration. This temporary contract opportunity is ideal for professionals with experience in warranty administration, automotive operations, claims analysis, training, reporting, and dealer support.

Key Responsibilities

• Review and analyze warranty parts and labor submissions for accuracy and compliance
• Support dealer communications and assist in resolving warranty-related disputes
• Generate reports, analyze data, and fulfill ad hoc reporting requests
• Assist with budget tracking, annual planning, purchase orders, and change notice processing
• Maintain and update warranty policies, procedures, and claim submission standards
• Support initiatives that improve dealer warranty claim processes and operational efficiency
• Deliver training to internal teams, regional staff, and dealership personnel
• Coordinate monthly warranty training sessions, webinars, and town hall meetings
• Partner with training teams to develop and update educational materials and programs
• Support field teams with remote and in-person training as needed

Qualifications

• Experience in warranty administration, claims processing, operations, or automotive support functions
• Experience in SQL and UAT testing.
• Strong analytical and reporting skills
• Experience working with large datasets and preparing operational reports
• Excellent communication, presentation, and training abilities
• Strong organizational skills with the ability to manage multiple priorities
• Proficiency in Microsoft Excel, Word, PowerPoint, and related business systems
• Ability to collaborate effectively with cross-functional teams and dealership partners

Employee Benefits

• Medical, Dental, Vision, and Pet Insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks Program
• Health Savings Account (HSA)
• AD&D Insurance