Warranty Administrator Supervisor

Lexus LC; Northfield Township (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life Insurance

401(k) Plan

PTO

Paid Training

Employee vehicle purchase plan

Health & wellness programs

Saturday Lunches

Discounts on products and services

Job summary

Fields Volvo in Northfield Township, IL is looking for a proactive leader to manage workforce scheduling, payroll submissions, and team development in a luxury service environment. You will mentor staff, oversee daily operations, and ensure adherence to safety and policy standards while fostering a culture of service excellence.

The ideal candidate has automotive dealership experience with CDK, strong accounting awareness, and excellent Microsoft Office skills.

Qualifications

• Experience in an Automotive Dealership and proficiency with CDK is required.
• Warranty experience and general accounting knowledge are highly preferred.
• Strong attention to detail and a team-first mentality.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Direct departmental scheduling and monitor attendance to ensure optimal coverage.
• Lead departmental meetings and mentor staff; promote collaboration and accountability.
• Implement safety protocols and manage resources and equipment.
• Assist in hiring, onboarding, and training of new talent.

Skills

Leadership

Team development

Scheduling

Payroll management

Mentorship

Attention to detail

Communication

Operations coordination

Tools

CDK

Microsoft Office

Job description

Fields Volvo is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.

Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and promoting from within the organization.

What We Offer - Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

WHAT WE OFFER

• Medical and Dental
• 401(k) Plan
• Competitive wages
• Personal Time Off
• Growth opportunities
• Pay: $60,000 - $70,000 DOE

Responsibilities

Workforce & Schedule Management

• Direct departmental scheduling and monitor attendance to ensure optimal coverage.
• Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
• Oversee accurate payroll submissions and administrative reporting.

Leadership & Team Development

• Serve as the primary lead, providing daily mentorship, guidance, and training.
• Foster a collaborative environment where team members feel supported and accountable.
• Lead departmental meetings and act as the bridge between staff and upper management.

Operational Oversight

• Implement safety protocols and identify areas for process improvement.
• Manage departmental resources, supplies, and equipment.
• ExecuteQuarterly Internal Warranty Auditsand monitor key performance metrics.

Hiring & Compliance

• Assist in the hiring, onboarding, and training of new talent.
• Ensure all team actions comply with company policy and professional standards.

Qualifications

• Experience:Previous experience in anAutomotive Dealershipand proficiency withCDKare required.
• VOLVO Roverexperience is a plus!
• Knowledge:Warranty experience and general accounting knowledge are highly preferred.
• Technical Skills:Proficiency in Microsoft Office Suite.
• Soft Skills:Exceptional attention to detail and a team-first mentality.