Warranty Administrator Supervisor

Fields Motorcars; Northfield Township (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

PTO

Paid Training

Vehicle discount

Job summary

Fields Volvo is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers. We emphasize safety, integrity, presentation, and efficiency as part of Fields Five.

Responsibilities include scheduling, payroll alignment, mentorship, and driving operational excellence while ensuring compliance and growth opportunities for the team.

Qualifications

• Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
• VOLVO Rover experience is a plus!
• Warranty experience and general accounting knowledge are highly preferred.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Direct workforce scheduling and monitor attendance for optimal coverage.
• Provide daily mentorship, guidance, and training; lead departmental meetings.
• Oversee safety protocols, resources, supplies and equipment; drive process improvements.
• Assist in hiring, onboarding, and training of new talent; ensure policy compliance.

Skills

Teamwork

Attention to detail

Leadership

Tools

CDK

Microsoft Office

Job description

Fields Volvo is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.

Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and promoting from within the organization.

What We Offer - Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

WHAT WE OFFER

• Medical and Dental
• 401(k) Plan
• Competitive wages
• Personal Time Off
• Growth opportunities
• Pay: $60,000 - $70,000 DOE

Responsibilities

Workforce & Schedule Management

• Direct departmental scheduling and monitor attendance to ensure optimal coverage.
• Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
• Oversee accurate payroll submissions and administrative reporting.

Leadership & Team Development

• Serve as the primary lead, providing daily mentorship, guidance, and training.
• Foster a collaborative environment where team members feel supported and accountable.
• Lead departmental meetings and act as the bridge between staff and upper management.

Operational Oversight

• Implement safety protocols and identify areas for process improvement.
• Manage departmental resources, supplies, and equipment.
• ExecuteQuarterly Internal Warranty Auditsand monitor key performance metrics.

Hiring & Compliance

• Assist in the hiring, onboarding, and training of new talent.
• Ensure all team actions comply with company policy and professional standards.

Qualifications

• Experience:Previous experience in anAutomotive Dealershipand proficiency withCDKare required.
• VOLVO Roverexperience is a plus!
• Knowledge:Warranty experience and general accounting knowledge are highly preferred.
• Technical Skills:Proficiency in Microsoft Office Suite.
• Soft Skills:Exceptional attention to detail and a team-first mentality.