Warranty Administrator: Fast, Detail‑Oriented Liaison

Alliance RV; Elkhart (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employer Sponsored Medical Insurance

Voluntary Dental

Voluntary Vision

Voluntary Life Insurance

Company Paid Life Insurance

401(k) with Employer Match

Job summary

Alliance RV, LLC is seeking a detail-oriented Warranty Administrator to join the Dealer Services team in Indiana. You will determine warranty coverage for units and manage authorizations with dealers and vendors, ensuring timely, clear communication throughout the process.

The role emphasizes accuracy, fast-paced collaboration, and continuous improvement of warranty processes to enhance customer satisfaction. Prior warranty experience is not required; industry knowledge is a plus.

Qualifications

• Strong attention to detail with the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal, to interact effectively with dealers and vendors.
• Self-driven and eager to learn in a fast-paced environment.
• Problem-solving mindset and the ability to work independently and as part of a team.

Responsibilities

• Work closely with dealer partners to assess warranty coverage and approve authorizations based on guidelines.
• Review and process warranty authorizations, ensuring accuracy and compliance.
• Communicate clearly and efficiently with dealers and vendors about warranty intentions and requirements.
• Stay up-to-date with Alliance RV's warranty policies and industry standards.
• Collaborate with internal teams to continuously improve warranty processes and enhance customer satisfaction.
• Provide outstanding customer service while solving issues in a timely and professional manner.

Skills

Attention to detail

Excellent communication

Self-motivation

Problem solving

Job description

Alliance RV, LLC is seeking a detail-oriented Warranty Administrator to join the Dealer Services team in Indiana. You will determine warranty coverage for units and manage authorizations with dealers and vendors, ensuring timely, clear communication throughout the process.

The role emphasizes accuracy, fast-paced collaboration, and continuous improvement of warranty processes to enhance customer satisfaction. Prior warranty experience is not required; industry knowledge is a plus.