Pre-Auth Tech

Alliance RV; Elkhart (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employer Sponsored Medical Insurance

Voluntary Dental

Voluntary Vision

Voluntary Life Insurance

Company Paid Life Insurance

401(k) with Employer Match

Job summary

Alliance RV, LLC is seeking a detail-oriented Warranty Administrator to join the Dealer Services team in Indiana. You will determine warranty coverage for units and manage authorizations with dealers and vendors, ensuring timely, clear communication throughout the process.

The role emphasizes accuracy, fast-paced collaboration, and continuous improvement of warranty processes to enhance customer satisfaction. Prior warranty experience is not required; industry knowledge is a plus.

Qualifications

• Strong attention to detail with the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal, to interact effectively with dealers and vendors.
• Self-driven and eager to learn in a fast-paced environment.
• Problem-solving mindset and the ability to work independently and as part of a team.

Responsibilities

• Work closely with dealer partners to assess warranty coverage and approve authorizations based on guidelines.
• Review and process warranty authorizations, ensuring accuracy and compliance.
• Communicate clearly and efficiently with dealers and vendors about warranty intentions and requirements.
• Stay up-to-date with Alliance RV's warranty policies and industry standards.
• Collaborate with internal teams to continuously improve warranty processes and enhance customer satisfaction.
• Provide outstanding customer service while solving issues in a timely and professional manner.

Skills

Attention to detail

Excellent communication

Self-motivation

Problem solving

Job description

About Alliance RV

Alliance RV is a family-owned company that has quickly become a leader in the RV industry. We are a rapidly growing, innovative company committed to continuous improvement. Our team thrives in a collaborative, supportive environment where we believe in promoting from within and fostering a culture of growth and development. Join us and become part of a team that’s redefining the RV experience!

Position: Warranty Administrator

Location: Alliance RV

Department: Dealer Services

Job Overview

Alliance RV is seeking a highly motivated and detail-oriented Warranty Administrator to join our Dealer Services department. As a Warranty Administrator, you will play a key role in supporting our dealer partners by determining warranty coverage for units and ensuring efficient, clear communication throughout the process. In this fast-paced role, you'll be responsible for handling warranty authorizations in a timely manner and effectively communicating your intentions with dealers and vendors alike.

Responsibilities

• Work closely with dealer partners to assess warranty coverage and approve authorizations based on guidelines.
• Review and process warranty authorizations, ensuring accuracy and compliance.
• Communicate clearly and efficiently with dealers and vendors about warranty intentions and requirements.
• Stay up-to-date with Alliance RV's warranty policies and industry standards.
• Collaborate with internal teams to continuously improve warranty processes and enhance customer satisfaction.
• Provide outstanding customer service while solving issues in a timely and professional manner.

Qualifications

• Strong attention to detail with the ability to manage multiple
• Excellent communication skills, both written and verbal, to interact effectively with dealers and vendors.
• Self-driven and eager to learn in a fast-paced environment.
• Problem-solving mindset and the ability to work independently and as part of a team.
• Previous experience in warranty administration or a similar role is not a requirement
• Knowledge of the RV industry and warranty processes is a not a requirement.

Benefits

• Employer Sponsored Medical Insurance
• Voluntary Dental
• Voluntary Vision
• Voluntary Life Insurance
• Company Paid Life Insurance
• 401(k) with Employer Match

Who is Alliance RV, LLC

Alliance RV, LLC is a young, growing manufacturer of recreational vehicles founded by veterans of the RV industry looking for a better way to do business. Why the name Alliance RV - it exemplifies how we partner with our dealer network, retail customers, vendors, employees, and community. Our mission is simple - Do the Right Thing!

Thank you for your interest and consideration of a career with Alliance RV, LLC