Warranty Administrator CDJR/Stellantis

Kia of Fort Myers; Fort Myers (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

401K

Vision benefits

Paid time off

Paid holidays

Career advancement opportunities

Job summary

Kia of Fort Myers is seeking an experienced Warranty Administrator to join our Fixed Operations team. You'll be responsible for preparing, submitting, and tracking all Stellantis/CDJR warranty claims to ensure compliance and support our service and parts departments.

This role requires a minimum of 2 years of warranty experience and an understanding of Stellantis policies. We offer a supportive leadership team, health benefits, and opportunities for career advancement.

Qualifications

• Minimum 2 years of Stellantis/CDJR warranty administration experience required.
• Strong understanding of Stellantis policies and documentation needs.
• High attention to detail and excellent organizational skills.

Responsibilities

• Process, submit, and track all Stellantis/CDJR warranty claims.
• Verify technician documentation aligns with Stellantis warranty requirements.
• Monitor and report monthly warranty performance.

Skills

Stellantis/CDJR warranty administration experience

Strong understanding of Stellantis policies

CDK experience

Excellent communication skills

Ability to work in a fast-paced environment

Job description

Location: CDJR of Fort Myers
Full-Time | Monday–Friday, 8:00 AM – 5:00 PM

About Us

At CDJR of Fort Myers, part of the rapidly growing Bill Nero Auto Group, we pride ourselves on our strong culture of development, teamwork, and continuous improvement. As our organization expands, we are committed to building a high-performance environment where our people grow with us. We don’t just fill positions—we invest in talent.

We are looking for an experienced Warranty Administrator with Stellantis/CDJR expertise to strengthen our Fixed Operations team and help us elevate our warranty processes to the next level.

Position Summary

The Warranty Administrator is responsible for the accurate preparation, submission, and tracking of all Stellantis/CDJR warranty claims. This role is vital to ensuring compliance, protecting the dealership from unnecessary chargebacks, and supporting our service and parts departments with a clear and efficient warranty process.

Key Responsibilities

• Process, submit, and track all Stellantis/CDJR warranty claims quickly and accurately
• Review repair orders for proper stories, causal parts, supporting documentation, and OEM compliance
• Verify technician documentation aligns with Stellantis warranty requirements
• Research and resolve unpaid, rejected, or pending claims; resubmit with corrections
• Maintain warranty schedules and organize all required documentation
• Communicate with Stellantis field reps regarding audits, trends, and updates
• Support service and parts teams with ongoing warranty training and process improvement
• Monitor and report monthly warranty performance and risk areas
• Assist with internal and OEM audit readiness

Qualifications

• Minimum 2 years of Stellantis/CDJR warranty administration experience (required)
• Strong understanding of Stellantis policies, labor operations, story structure, and documentation needs
• CDK experience preferred
• High attention to detail, accuracy, and follow-through
• Excellent communication and organization skills
• Ability to work in a fast-paced, high-volume environment
• Growth mindset with a strong desire to contribute to a high-performing culture

Schedule

• Monday–Friday
• 8:00 AM – 5:00 PM
• Health, dental, 401K, and vision benefits
• Paid time off and paid holidays
• Career advancement opportunities within a growing auto group
• Supportive leadership team that encourages learning and personal development